Miguel Guerreiro

Provided paid-traffic campaign management, AI-driven marketing automation, and e-commerce store creation for clients, improving online visibility and conversion performance across multiple niches.

Executed telemarketing and customer support responsibilities, supporting telecommunications service operations and customer satisfaction.

Handled high-volume inbound and outbound customer interactions, meeting performance targets and supporting service delivery for telecommunications customers.

Delivered telemarketing and support services, maintaining quality standards and meeting performance metrics in a call center role.

Managed telemarketing campaigns and customer interactions, contributing to lead generation and customer support goals.

Conducted outbound and inbound calls for customer acquisition and retention, supporting company sales and service initiatives.

Performed telemarketing and customer support duties, achieving service and sales objectives within a fast-paced call center environment.

Completed data analysis training focused on digital market analytics and use of analytical tools.

Completed a course in design, web design, and artificial intelligence to apply AI in creative and web projects.

Undertook hands-on training in multiple AI image, video, and text tools to apply generative AI in creative workflows.

Completed Communication Technician training focused on marketing, public relations, and advertising.

Completed a dropshipping and e-commerce course building businesses using Shopify and related e-commerce tools.

Undertook training in artificial intelligence with a noted instructor to build practical AI applied to marketing skills.

Completed Hostgator Academy courses covering marketing fundamentals, email marketing, traffic management, and SEO.

Completed training in Ableton Live and FL Studio for music production and audio editing.

Completed a music production course covering music theory and digital audio workstation techniques.

Completed courses in Adobe Premiere and Photoshop to develop video editing and image design skills.