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MIehleketo Bigboy Baloyi

@miehleketobigboybalo

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Administrative professional bridging data accuracy, compliance, and client service.

South Africa

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What I'm looking for

I’m looking to contribute to a leading company, leveraging my enthusiasm to deliver quality outcomes. I want a role where I can apply strong communication, data accuracy, and compliance, grow my skills, and thrive in a fast-paced environment.

I’m an administrator with experience spanning office management, scheduling, record-keeping, and accurate data entry across fast-paced environments. In my most recent role at GBS Corporate Real Estate (Nedbank Ltd), I oversee daily operations, manage documentation and reporting, handle stakeholder communication, and ensure confidentiality while maintaining high standards and attention to detail.

I also strengthen internal engagement as an Internal Brand Ambassador, supporting training and onboarding, internal content creation, and event coordination while monitoring brand engagement metrics. Earlier, as a Client Service Consultant at Old Mutual Insurance, I focused on client relationship management, needs assessment, issue resolution, and reporting—skills I bring forward while completing a Bachelor of Commerce in Digital Marketing (expected completion 2026).

Experience

Work history, roles, and key accomplishments

Corporate Real Estate Admin

Nedbank Ltd

May 2023 - Nov 2025 (2 years 6 months)

Managed daily office operations and corporate real estate administrative support, including scheduling, logistics coordination, and accurate record-keeping. Handled correspondence and data entry with a focus on confidentiality and compliance with company policies.

Office Administration Scheduling Records Management Data Entry Confidentiality Compliance Policies

Internal Brand Ambassador

Nedbank Ltd

Aug 2024 - Aug 2025 (1 year)

Promoted company mission and brand standards through internal communications, presentations, and employee engagement initiatives. Delivered onboarding/training support, created internal content, and monitored brand engagement feedback and participation metrics.

Internal Communications Brand Promotion Onboarding Content Creation Employee Engagement Event Coordination Metrics

Office Administrator

Nedbank Ltd

Oct 2019 - May 2023 (3 years 7 months)

Supported office administration by managing supplies and facilities, coordinating meetings and travel, and maintaining organized records and documentation. Assisted with invoice/expense tracking, ensured policy compliance through routine checks, and performed confidential data updates.

Office Management Scheduling coordination Invoice Processing Compliance Data Entry

Client Service Consultant

Old Mutual Insurance

Sep 2013 - Nov 2015 (2 years 2 months)

Handled client onboarding and ongoing relationship management through consultative support and regular communication. Resolved client issues, coordinated service delivery timelines, and produced progress/insight reports while maintaining accurate client records.

Client Relationship Management Client Onboarding Client Records Service Coordination Reporting & Analytics Upselling Cross selling

Education

Degrees, certifications, and relevant coursework

Mancosa

Bachelor of Commerce, Digital Marketing

Studying a Bachelor of Commerce in Digital Marketing, with expected completion in 2026.

Ehlanzeni FET College

NQF Level 2, Management

Completed Management training at NQF Level 2, including Financial Management and Operations Management.

Mafemani Nxumalo High

Grade 12, Business Studies & Economics

Completed Grade 12 with subjects including Xitsonga home language, English first additional language, Life Orientation, Accounting, Business Studies, and Economics.