Open to opportunities

Michelle Thomas

@michellethomas5

Office Administrator/Executive Assistant at apiphani, managing daily office operations and supporting senior leadership.

United States

Message

What I'm looking for

I thrive in roles that require versatility, discretion, and accountability, supporting both people and operations without being limited to a single title.

At apiphani, I manage daily office operations while providing executive support to senior leadership at a technology-enabled managed services firm.

At Salesforce, I coordinated facilities services, vendors, office readiness, and visitor registration. I also supported office moves, seating assignments, and inventory management.

Earlier, at Men’s Health Boston, I supported clinical operations and physicians with procedures and patient care. I also performed phlebotomy and injections, maintained compliant documentation, and trained new staff.

Experience

Work history, roles, and key accomplishments

Current

Office Administrator/ Executive Assistant

Current

apiphani

Feb 2026 - Present (9 months)

Manage daily office operations while providing executive support to senior leadership at apiphani, a technology-enabled managed services firm.

Intake Specialist

CHA

Nov 2024 - Feb 2026 (1 year 3 months)

Served as first point of contact in a high-volume Emergency Department, providing compassionate patient intake, registration, and support.

Collected and verified demographics, insurance, and medical information while ensuring HIPAA compliance.

Entered patient data into EHR systems to support billing, triage, and treatment.

Assisted with check-in/check-out, bed assignments, and coordinated trans

Service Coordinator

Salesforce

Jun 2019 - Dec 2025 (6 years 6 months)

Served as first point of contact at the Welcome Desk, managing visitor registration, badging, and ensuring a welcoming environment.

Managed daily facilities operations, including mail services, plant maintenance, office cleanliness, and space readiness.

Supervised cleaning staff, coordinated daily and deep-cleaning schedules, and monitored performance standards.

Coordinated vendor services (HVA

Medical Assistant

Men’s Health Boston

Dec 2015 - Mar 2018 (2 years 3 months)

Oversaw daily clinical operations, mentoring medical assistants and ensuring smooth patient flow with high standards of care.

Assisted physicians with urology procedures (vasectomies, TESSE, Testopel implantation) and gender-affirming treatments, providing pre- and post-procedure support.

Performed therapeutic phlebotomy, administered injections, collected vitals, and managed specimens with stri