I seek roles where I can lead automation and AI integrations, drive digital transformation, reduce costs, mentor teams, and work remotely or relocate.
Michel Fosso
@michelfosso
Senior IT manager and no-code automation expert integrating AI.
What I'm looking for
I am a Senior IT Manager and No-Code Automation Expert with 10+ years designing enterprise-grade automation ecosystems and leading IT operations for 100+ users. I specialize in Make (Integromat) and Zapier, integrating OpenAI GPT-4 and Claude APIs into workflows to cut infrastructure and automation costs while improving first-call resolution.
I have delivered measurable results including a 90% reduction in infrastructure costs, 30%+ reduction in automation execution costs, and automated processes saving 200+ manual hours per year. I lead full IT project lifecycles, enforce cybersecurity policies, provide L2/L3 API support, and train clients on technical documentation and automation best practices.
Experience
Work history, roles, and key accomplishments
Automation & AI Consultant
Independent
Jan 2024 - Present (2 years 5 months)
Design and build advanced Make and Zapier automation for international clients, integrating GPT-4 and Claude APIs to automate email triage, data classification and lead qualification for 500+ inbound leads/week and reduce execution costs by 30%+.
Senior IT Manager
MDG
Apr 2017 - Present (9 years 2 months)
Directed IT operations for 100+ users and led infrastructure overhaul (VPN/PTP) that cut recurring infrastructure costs by 90%, implemented Make automations saving 200+ manual hours/year and maintained 80%+ first-call resolution.
Education
Degrees, certifications, and relevant coursework
Collège De-La Salle
Baccalauréat (General), General Secondary Education
2003 - 2006
Completed secondary education culminating in a Baccalauréat (General) between 2003 and 2006.
Availability
Location
Authorized to work in
Job categories
Skills
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