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Michael Wheeler

@michaelwheeler1

Amazon Area Manager improving high-volume operations with a 16-metric KPI framework and workflow changes that increased throughput 18%.

United States

Message

At Amazon, I lead operational execution and improvement initiatives in a high-volume operation. I developed a 16-metric KPI framework and redesigned staffing and workflow for a 60+ employee operation, increasing throughput 18%.

At HAGUE PARTNERS, I managed more than 200 real estate transactions from contract execution through closing. I coordinated clients and transaction partners, monitored deadlines and risks, and standardized workflows that improved team efficiency approximately 20%.

Earlier, I managed real estate projects and transactions from planning and negotiation through due diligence and closing. I hold an MBA, a Certified ScrumMaster credential, a Lean Six Sigma Green Belt, and a University of Arizona Project Management Certificate.

Experience

Work history, roles, and key accomplishments

Current

Area Manager

Current

Amazon

Jan 2025 - Present (1 year 9 months)

Lead operational execution and improvement initiatives in a high-volume operation processing approximately 80,000–85,000 packages per shift. Developed a 16-metric KPI framework and redesigned staffing and workflow, increasing throughput by 18% and improving Non-Con productivity by 15–20%.

Operations Management KPI Reporting Process Improvement Root Cause Analysis Continuous Improvement Staffing Workflow Design Cross functional Leadership Risk Mitigation DEA Dash Excel QuickSight Redshift

Associate Team Lead / Associate Broker

Hague Partners

Jan 2021 - Dec 2024 (3 years 11 months)

Managed 200+ real estate transactions from contract execution through closing, coordinating deadlines, contingencies, inspections, financing, and documentation. Standardized workflows and tracking processes, improving team efficiency by approximately 20%.

Real Estate Transactions Contract Administration Stakeholder Management Risk Management Process Improvement Workflow Standardization Training Escrow Titles Vendor coordination

Associate Broker / Project Manager

Real Estate

Jan 2012 - Dec 2021 (9 years 11 months)

Managed concurrent real estate projects and transactions from planning and negotiation through due diligence, execution, and closing. Coordinated schedules, contractual milestones, inspections, financing, contractors, vendors, and closing requirements.

Project Management Real Estate Contract Negotiation Budget Tracking Vendor coordination Risk Management Stakeholder Communication