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Michael Schaefer

@michaelschaefer

Banking operations specialist at Firefighters First Credit Union, handling consumer lending, wire transfers, and vehicle titles.

United States

Message

At Firefighters First Credit Union, I administered consumer lending and deposit operations, including loan payoffs, high-volume wire transfers, legal document review, and vehicle title processing.

I also resolved banking inquiries, checked procedural accuracy, and provided guidance to employees across the organization.

At Centennial Bank, I delivered daily branch banking services and prepared and reviewed commercial and consumer loan documentation supporting a lending portfolio exceeding $10 million.

Experience

Work history, roles, and key accomplishments

Operations Services/DMV Specialist II

Firefighters First Credit Union

Dec 2025 - Oct 2026 (10 months)

Administered consumer lending and deposit operations, including loan payoffs, high-volume wire transfers, legal document review, vehicle title processing, and account maintenance. Served as a key operations support partner by resolving a high volume of banking inquiries and providing guidance to employees.

Consumer Lending Deposit Operations Wire Transfers Legal Document Review Vehicle Title Processing Account Maintenance Banking Operations Customer Service

Teller & Loan Operations Specialist

Centennial Bank

May 2023 - Dec 2025 (2 years 7 months)

Delivered daily banking services including loan payments, deposits, check cashing, account changes, and mail/night drop processing for branch customers. Prepared and reviewed commercial and consumer loan documentation supporting a lending portfolio exceeding $10 million.

Banking Operations Loan Documentation Commercial Lending Consumer Lending Customer Service Cash Handling

Education

Degrees, certifications, and relevant coursework

The University of Tennessee at Martin

Bachelor of Science in Business Administration, Finance

2022 - 2025

Activities and societies: Phi Eta Sigma Honor Society, Ned Ray McWherter Leadership Institute, Sigma Alpha Epsilon Fraternity (Treasurer/Financial Chair), Student Government Association (Council Member), Phi Iota Nu Finance Society.

Pursued a Bachelor of Science in Business Administration with a focus on Finance at the University of Tennessee at Martin, expected to complete in December 2025.