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Michael PerezMP
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Michael Perez

@michaelperez

Business continuity and disaster recovery leader at Cboe Global Markets, strengthening recovery plans and ransomware resilience across exchange platforms.

United States
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At Cboe Global Markets, I lead business continuity and disaster recovery planning and testing for Operations across exchange platforms in the US, Europe, and Asia-Pacific. I maintain continuity and recovery plans, coordinate annual Business Impact Analysis assessments, and use findings to improve plans and Recovery Time Objectives.

I also drive ransomware resilience and bare metal restore testing in dedicated recovery environments. I use Microsoft Copilot, Claude, and Atlassian Rovo to accelerate documentation and analysis, and I'm developing RAG-based and vector search approaches for operational knowledge management.

At Cboe Europe BV, I led day-to-day operations and incident, change, and release management, and implemented DORA Pillar 2 incident workflows. I also served on the Cboe Europe BV Board of Directors, contributing to oversight of technology resilience, operational risk, and regulatory compliance.

Experience

Work history, roles, and key accomplishments

CB
Current

Non-Executive Director

Cboe Europe BV

Feb 2025 - Present (1 year 9 months)

Advisory board member specializing in business continuity, disaster recovery, and technology resilience for the CEBV Operations team and incoming Operations Manager. Contributes to board-level assessment of AI dependency risk and third-party ICT resilience governance.

Cboe Global Markets logoCM
Current

Sr. Manager, Business Continuity & Disaster Recovery

Feb 2025 - Present (1 year 9 months)

Lead business continuity and disaster recovery planning and testing for Cboe's global Operations team, covering all exchange platforms across US, European, and Asia-Pacific regions. Serve as primary subject matter expert and escalation point for BC/DR across Operations.

CB

Executive Director

Cboe Europe BV

Jan 2023 - Feb 2025 (2 years 1 month)

Served as the board's primary voice for technology, resilience, and operations, translating technical strategy into business context for non-technical board members. Sat on the Operational Resilience and Oversight Committee and the Audit, Risk and Compliance Committee.

Operational ResilienceRisk Management
Compliance
Regulatory Engagement
AFM
ESMA
Cboe Global Markets logoCM

Manager, Trade Desk

May 2019 - Jan 2022 (2 years 8 months)

Led a team of experienced trading support specialists covering Cboe's Global Trading Hours Index, Equities, Options, and Futures exchanges. Served as primary escalation and subject matter expert for all Global Trading Hours platforms.

TradeDesk
Trading Support
FIX
APIs
Silex
HotSpot FX
LiveVol
Pulse
Incident ManagementTeam LeadershipKPIsPerformance Metrics
Cboe Global Markets logoCM

Senior Futures Trade Desk Analyst

May 2017 - Jun 2019 (2 years 1 month)

Delivered first-level support for Futures, Options, Equity, and FX platform questions; resolved Member/TPH issues related to FIX, BOE, and PITCH APIs. Served as shift technical lead, overseeing pre-deployment change testing and operational system monitoring.

Cboe Global Markets logoCM

API Customer Relations Manager

Mar 2015 - May 2017 (2 years 2 months)

Managed customer-facing software and hardware rollouts for CBOE/C2/CFE connectivity. Served as the API point of contact for inquiries regarding binary interfaces, market making, and market data.

New York Stock Exchange logoNE

Director, FIX Connectivity

Jan 2012 - Feb 2015 (3 years 1 month)

Directed IT infrastructure management for NYSE FIX connectivity, overseeing 20-25 products/protocols, 500 servers, and 15,000+ customer connections. Developed comprehensive reporting on order rates, flow, volume, and session latency.

FIX
Connectivity
IT Infrastructure
Network Reliability
Customer Support
Reporting
Latency
New York Stock Exchange logoNE

Manager, FIX Connectivity

Jan 2011 - Jan 2012 (1 year)

Managed customer connectivity and software troubleshooting with emphasis on 100% uptime. Established plans and procedures to drive rapid resolutions and cost reduction.

FIX
Connectivity
Troubleshooting
System Uptime
Team Leadership
Wiki
Automation
New York Stock Exchange logoNE

Senior FIX Analyst

Jan 2008 - Jan 2011 (3 years)

Provided front-line customer support via hot-line and email; worked with QA and Development to test and resolve software bugs. Managed the migration of 8,000+ customer connections from Weehawken data center to Mahwah without trade disruption.

FIX
Customer Support
QA
MigrationProject Management
New York Stock Exchange logoNE

IT Operations Manager / UNIX Systems Administrator

Jan 2006 - Jan 2008 (2 years)

Managed a team of 12 UNIX/Linux and Windows System Administrators across Chicago and New York. Oversaw full deployment and maintenance of a 5,000+ server farm achieving high availability using Veritas and managed backups with Veritas NetBackup.

UnixLinuxWindows
Veritas
NetBackup
Storage
Hitachi
EMC
Team Leadership

Education

Degrees, certifications, and relevant coursework

Purdue University logoPU

Purdue University

1999 - 2004

Attended Purdue University in West Lafayette, Indiana, from 1999 to 2004.

Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

United States

Authorized to work in

Salary expectations

175k+ USD

Job categories

Business Continuity Manager
Disaster Recovery Manager
Operations Manager
Incident Manager

Skills

Business Continuity PlanningDisaster Recovery
Technology Resilience
Incident ManagementBusiness Impact Analysis (BIA)
Cyber Resilience
Bare Metal Recovery (BMR)
Recovery Time Objectives
Recovery Point Objectives
Maximum Tolerable Downtime
Exchange Operations
FIX
BOE
Pitch
API Certification

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