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Marsha Buehler

@marshabuehler

IT Resiliency Director at Fidelity Investments scaling enterprise disaster recovery testing and tabletop exercises.

At Fidelity Investments, I direct enterprise IT resiliency initiatives and a team of four senior professionals responsible for business resiliency, disaster recovery testing, and controls. I established and scaled disaster recovery testing and tabletop exercises, with standardized runbooks and recovery scenarios to strengthen preparedness.

At JPMorgan Chase, I directed business resiliency planning and oversight across 45 business units. I conducted business impact analyses, recovery planning, and third-party risk assessments to support regulatory compliance and preparedness.

At Mayer Brown LLP, I designed and implemented a global business continuity, disaster recovery, and crisis management program supporting 27 offices. The work culminated in successful ISO 22301 certification in 2020.

At Rabo AgriFinance, I developed and managed business continuity, disaster recovery, crisis communications, and cybersecurity awareness programs supporting 65 office locations. My background also includes IT project management and business analysis, alongside MBCP, CBCP, and COBIT 5 Foundation certifications.

Experience

Work history, roles, and key accomplishments

Current

Director, IT Resiliency and Controls

Current

Fidelity Investments

Aug 2025 - Present (1 year 2 months)

Provided strategic leadership for enterprise IT resiliency initiatives, directing a team of four senior professionals and partnering with Technology Risk and senior leadership to strengthen organizational preparedness. Established and scaled enterprise disaster recovery testing and tabletop exercises, developed standardized runbooks, and enhanced executive visibility through KPI dashboards and rep

Disaster Recovery Business Continuity Tabletop Exercises Governance Audit Readiness KPI Dashboards SharePoint Cyber Resilience Workforce Governance

Vice President, Testing & Oversight

JPMorgan Chase

Feb 2022 - Aug 2025 (3 years 6 months)

Directed business resiliency planning and oversight for Consumer & Community Banking, managing planning, testing, governance, and regulatory compliance across 45 business units. Conducted business impact analyses, recovery planning, and third-party risk assessments to ensure FFIEC compliance.

Business Continuity Disaster Recovery Risk Assessment FFIEC Compliance Governance Crisis Management Tabletop Exercises

Global Business Continuity Manager

Mayer Brown LLP

Sep 2016 - Jan 2022 (5 years 4 months)

Established and directed the firm's global business continuity, crisis management, and disaster recovery capabilities across 27 offices, culminating in ISO 22301 certification. Implemented Fusion Risk Management, Everbridge, and AlertMedia, and directed resilience initiatives including COVID-19 response and executive tabletop exercises.

Business Continuity Disaster Recovery Crisis Management ISO 22301 ISO 27001 Fusion Risk Management Everbridge AlertMedia Bias GDPR

Assistant Vice President, Security and Business Continuity & Awareness Training

Rabo AgriFinance

Aug 2011 - Jul 2016 (4 years 11 months)

Oversaw business continuity, information security awareness, and crisis management activities for geographically dispersed operations. Developed and managed enterprise programs supporting 65 office locations, including annual testing, executive tabletop exercises, and emergency notification systems.

Business Continuity Disaster Recovery Crisis Management Security Awareness Tabletop Exercises Emergency Notification Systems SharePoint