At Jumia, I managed orders by order number, including orders with several products and different SKUs. I checked that each item and its details were correct and complete.
I used Excel and Google Sheets to sort orders, and managed orders and customer cases in OMS, HMT and Sprinklr. I handled roughly 80+ customer interactions per day while working toward monthly targets.
At Pep Stores (now Pricewise), I sorted merchandise by SKU across several product categories. I also merchandised products and arranged displays.
As an ICT Consultant at Gentle Breeze ICT Consultant Group, I resolved roughly 80 technical issues per week for 50+ clients and users through step-by-step troubleshooting. I type at 55 WPM with 100% accuracy and am available for remote work.
