Open to opportunities

Michael Anderson

@michaelanderson

Message

Motivated professional with expertise in logistics and customer service.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a motivated and adaptable professional with a strong foundation in leadership, customer service, and logistics operations. My experience includes managing teams, optimizing workflows, and ensuring safety and compliance in fast-paced environments. I pride myself on my excellent communication skills and attention to detail, which allow me to thrive under pressure.

Throughout my career, I have worked in various roles, including as a Ramp Supervisor at UPS, where I supervise ramp agents and coordinate shift operations to meet strict timeframes. My previous experience as a Retail Sales Associate at Nike honed my customer service skills, enabling me to exceed sales goals consistently. Additionally, my time as a professional basketball player in North Macedonia taught me the importance of teamwork and adaptability in high-pressure situations.

Experience

Work history, roles, and key accomplishments

Current

Ramp Supervisor

Current

UPS

May 2025 - Present (3 months)

Supervised ramp agents to ensure the timely and safe loading/unloading of aircraft. Coordinated shift operations to meet strict timeframes and compliance standards.

Team Leadership Logistics Operations Management Communication

Retail Sales Associate

Nike

Nov 2024 - Present (9 months)

Delivered exceptional customer service and helped customers find suitable products. Consistently exceeded sales goals through upselling and product education.

Customer Service Sales Inventory Management Product Knowledge Teamwork

Security Officer

W Scottsdale (Marriott)

Jun 2024 - Present (1 year 2 months)

Monitored hotel property to ensure guest and employee safety. Responded quickly to security incidents and maintained detailed reports.

Security Operations Incident Response Report Writing Customer Service Collaboration

Professional Basketball Player

KK AV Ohrid

Jan 2024 - Present (1 year 7 months)

Played professionally while building cross-cultural communication and teamwork skills. Engaged with the community through media events and outreach programs.

Cross Cultural Communication Teamwork Public Relations

Education

Degrees, certifications, and relevant coursework

University of South Dakota

Bachelor of Science, Sports Management & Kinesiology

2020 - 2022

Activities and societies: Built strong relationships with teammates, coaches, faculty, and administrators. Participated in community service projects with Arizona State University, Feed My Starving Children, The Opportunity Tree, and Better Piggies Rescue. Honed leadership, discipline, and time management skills balancing academics and athletics.

Completed a Bachelor of Science in Sports Management & Kinesiology. Developed a strong foundation in leadership, customer service, and logistics operations.