M G

I’m a Medication Technician and Resident Assistant with hands-on experience supporting healthcare teams in assisted living and memory care, where I’m responsible for medication administration and daily living assistance. I combine calm, respectful patient care with strong HIPAA habits and attention to confidential records.

Across my roles, I’ve built a track record of reliable communication and operational support—coordinating appointments, confirming insurance authorizations, handling billing inquiries, and managing intake duties. I work effectively both independently and as part of an interdepartmental team, always aiming to keep services running smoothly.

I also bring customer care and logistics fundamentals from prior positions in customer service and shipping workflows, including scheduling, call handling, payments, and picker/packer/shipper tasks. With CPR certification and Certified Medication Technician credentials, I’m committed to quality control, inventory tracking, and continuous learning.