Open to opportunities

Meruyert Kabdenova

@meruyertkabdenova

Message

I am an experienced luxury butler delivering discreet, anticipatory service

Kazakhstan

Message

What I'm looking for

I am seeking a role in ultra-luxury hospitality where I can deliver discreet, anticipatory service to VIP guests, contribute to a collaborative team, and continue developing leadership and guest-relations responsibilities.

I am a dedicated luxury hospitality professional and experienced butler who has delivered highly personalized, discreet service across ultra-luxury resorts, including roles at Cheval Blanc Randheli and Atmosphere Hotels & Resorts. I anticipate guest needs, build strong guest relationships, and consistently exceed expectations for VIP and repeat guests.

I have been recognized with multiple 'Shining Star' awards (February 2023, July 2023, January 2024) and bring strong organizational and administrative experience from executive personal assistant roles. I combine cross-cultural communication, event and travel coordination, and meticulous reporting to elevate guest experiences and support seamless operations.

Experience

Work history, roles, and key accomplishments

Butler

Cheval Blanc Randheli

Jul 2024 - Jul 2025 (1 year)

Delivered highly personalized, discreet service to VIP and repeat guests at an ultra-luxury resort, anticipating needs and ensuring seamless guest experiences. Consistently praised for intuitive service and luxury etiquette.

Butler Service VIP Anticipatory Service Luxury Butler Services Discrétion Guest Service Personalization

Butler

Ozen Life Maadhoo

Dec 2022 - Feb 2024 (1 year 2 months)

Built strong guest relationships and delivered anticipatory, personalized service that consistently exceeded expectations. Awarded multiple 'Shining Star' certificates for exceptional service.

Butler Services Butler Service Guest Recognition Anticipatory Service Discrétion Service Excellence

Guest Service Agent

Sheraton Full Moon Resort and Spa

Nov 2021 - Nov 2022 (1 year)

Handled daily reports and coordinated responses to guest requests, ensuring prompt and professional service delivery. Assisted in guest negotiations and maintained high customer satisfaction.

Guest Service CRM Coordination

Guest Relations Officer

Residence Maldives at Dhigurah

Dec 2019 - Sep 2021 (1 year 9 months)

Anticipated and fulfilled guest preferences, managed daily reporting, and ensured timely resolution of requests to maintain smooth guest communication. Strengthened guest satisfaction through discreet and intuitive service.

CRM Guest Service Anticipatory Service Reporting Communication

Personal Assistant

Adelya Gold Ltd

Jun 2013 - Aug 2019 (6 years 2 months)

Managed CEO calendars, meetings, travel, and vendor coordination while organizing events and key appointments to ensure smooth business operations. Provided high-level administrative and cross-cultural support.

Executive Support Calendar Management Travel Coordination Administrative Support Cross Cultural Communication

Personal Assistant

ENRC Marketing Kazakhstan

Oct 2010 - May 2013 (2 years 7 months)

Scheduled meetings, managed executive calendars, and coordinated corporate events while supporting senior management with day-to-day administrative tasks. Maintained deadlines and stakeholder communication.

Executive Assistance Meeting Coordination Event Coordination Calendar Management Administrative Support