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Meruyert Kabdenova

@meruyertkabdenova

I am an experienced luxury butler delivering discreet, anticipatory service

Kazakhstan
Message

What I'm looking for

I am seeking a role in ultra-luxury hospitality where I can deliver discreet, anticipatory service to VIP guests, contribute to a collaborative team, and continue developing leadership and guest-relations responsibilities.

I am a dedicated luxury hospitality professional and experienced butler who has delivered highly personalized, discreet service across ultra-luxury resorts, including roles at Cheval Blanc Randheli and Atmosphere Hotels & Resorts. I anticipate guest needs, build strong guest relationships, and consistently exceed expectations for VIP and repeat guests.

I have been recognized with multiple 'Shining Star' awards (February 2023, July 2023, January 2024) and bring strong organizational and administrative experience from executive personal assistant roles. I combine cross-cultural communication, event and travel coordination, and meticulous reporting to elevate guest experiences and support seamless operations.

Experience

Work history, roles, and key accomplishments

SS

Guest Service Agent

Sheraton Full Moon Resort and Spa

Nov 2021 - Nov 2022 (1 year)

Handled daily reports and coordinated responses to guest requests, ensuring prompt and professional service delivery. Assisted in guest negotiations and maintained high customer satisfaction.

RD

Guest Relations Officer

Residence Maldives at Dhigurah

Dec 2019 - Sep 2021 (1 year 9 months)

Anticipated and fulfilled guest preferences, managed daily reporting, and ensured timely resolution of requests to maintain smooth guest communication. Strengthened guest satisfaction through discreet and intuitive service.

Education

Degrees, certifications, and relevant coursework

NU

North Kazakhstan State University

Bachelor in Foreign Philology, Foreign Philology

2003 - 2008

Completed a Bachelor in Foreign Philology focusing on two foreign languages from September 2003 to June 2008.

Tech stack

Software and tools used professionally

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Meruyert Kabdenova - Butler - Cheval Blanc Randheli | Himalayas