Open to opportunities

Diana Luchshikevich

@dianaluchshikevich

Message

Detail-oriented executive assistant with strong client engagement skills.

Kazakhstan

Message

What I'm looking for

I am looking for a role that values effective communication and offers opportunities for professional growth.

I am a dedicated executive assistant currently based in Kazakhstan, with a strong background in client and partner engagement. My experience includes providing comprehensive support for meeting planning and managing schedules to ensure efficient daily operations. I excel in preparing essential documentation and facilitating seamless communication with clients through various platforms, including ZOOM and Google Teams.

Throughout my career, I have demonstrated my ability to analyze sales data and customer feedback, leading to significant improvements in upsell opportunities and customer satisfaction. My role as a virtual assistant has honed my organizational skills, allowing me to manage over 100 client communications monthly while maintaining a high accuracy rate in processing transactions. I am committed to continuous improvement and efficiency in all my tasks.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Lantaro

Feb 2023 - Present (3 years 4 months)

Provided comprehensive support for meeting planning and coordinated the manager's schedule. Prepared reports and facilitated communication with clients and partners, leading to improved interactions and a 10% increase in upsell opportunities.

Meeting Management Client Communication Report Preparation Sales Data Analysis Time Management

Virtual Assistant

Prima Consulting Services

May 2022 - Feb 2023 (9 months)

Managed administrative tasks for remote clients, improving response time by 20% and ensuring timely completion of responsibilities. Processed client invoices with a 99% accuracy rate.

Project Management Client Communication

Administrative Coordinator

PrimoVent

Apr 2021 - May 2022 (1 year 1 month)

Managed client communications for multiple accounts, leading to a 10% increase in customer satisfaction. Assisted with onboarding new team members and tracked key performance indicators.

Client Communication Onboarding Performance Tracking Customer Satisfaction Administrative Support