Mercy Mungai

Grew DaVinci Gourmet revenue from $3M to $4M across six African markets and managed a $400K annual marketing budget while launching operations in three new markets and driving 300%+ social follower growth.

Supported marketing operations for retail bakery and beverage brands across East Africa, coordinating product launches, procurement of materials, and market analysis to inform regional strategy.

Provided creative and administrative support for regional marketing initiatives, assisted with market research and event logistics, and contributed content for internal communications.

Designed user-centered web and mobile interfaces for Strathmore University platforms, conducting user research and usability testing to improve UX and produce wireframes and prototypes.

Developed and delivered curriculum on design principles, UX, and interface tools (Canva, Figma) for a full-stack development program, bridging design and development skills.

Managed inventory, sales operations, and customer service for a skincare retail business while creating in-store displays and promotional campaigns to boost engagement.

Supported classroom instruction and provided individualized learning assistance to students to improve classroom engagement and learning outcomes.

Managed scheduling, correspondence, and administrative operations for a law school lecturer to streamline daily operations and communications.

Completed a Bachelor in Business and Information Technology with coursework combining business strategy and information technology applications.

Attained the Kenyan Certificate of Secondary Education at Kianda School, completing secondary schooling.

Completed primary education and obtained the Kenyan Certificate of Primary Education.