Mercy Mungai is a multi-dimensional professional who operates at the intersection of creative strategy, technological innovation, and operational excellence. With a background in Business and Information Technology (BBIT), she brings a unique technical lens from the food and beverage industry, leveraging UI/UX design thinking to build smoother processes and eliminate organizational bottlenecks. She has a proven track record of pioneering brand presence from the ground up in untapped African markets, establishing end-to-end operations in territories like Tanzania and Mauritius. As a tech-forward marketer and growth architect, Mercy has driven substantial commercial success, increasing regional revenue from $3M to $4M while managing a $400K annual budget. Her diverse experience spans the entire value chain—from procurement and vendor management to directing three-tier distributor networks across six international markets. By integrating emerging tools like AI and Figma prototyping into traditional marketing and R&D workflows, she transforms complex consumer insights into intuitive, high-growth business solutions.
Mercy Mungai
@mercymungai
With a background in Business and Information Technology Mercy brings a unique technical lens from the F&B industry to build smoother processess.
KenyaExperience
Work history, roles, and key accomplishments
Grew DaVinci Gourmet revenue from $3M to $4M across six African markets and managed a $400K annual marketing budget while launching operations in three new markets and driving 300%+ social follower growth.
Supported marketing operations for retail bakery and beverage brands across East Africa, coordinating product launches, procurement of materials, and market analysis to inform regional strategy.
Provided creative and administrative support for regional marketing initiatives, assisted with market research and event logistics, and contributed content for internal communications.
Junior UI/UX Intern
iLab Africa
Jan 2023 - Apr 2023 (3 months)
Designed user-centered web and mobile interfaces for Strathmore University platforms, conducting user research and usability testing to improve UX and produce wireframes and prototypes.
Design Lecturer
iLab Africa
Feb 2023 - Mar 2023 (1 month)
Developed and delivered curriculum on design principles, UX, and interface tools (Canva, Figma) for a full-stack development program, bridging design and development skills.
Sales Agent & Retailer
Herbal Garden
May 2019 - Oct 2022 (3 years 5 months)
Managed inventory, sales operations, and customer service for a skincare retail business while creating in-store displays and promotional campaigns to boost engagement.
Volunteer Classroom Assistant
Lavington Primary School
Jan 2022 - Apr 2022 (3 months)
Supported classroom instruction and provided individualized learning assistance to students to improve classroom engagement and learning outcomes.
Personal Assistant
Strathmore Law School
Jan 2019 - May 2019 (4 months)
Managed scheduling, correspondence, and administrative operations for a law school lecturer to streamline daily operations and communications.
Education
Degrees, certifications, and relevant coursework
Strathmore University
Bachelor in Business and Information Technology, Business and Information Technology
2019 - 2023
Completed a Bachelor in Business and Information Technology with coursework combining business strategy and information technology applications.
Kianda School
Kenyan Certificate of Secondary Education, General Secondary Education
2015 - 2018
Attained the Kenyan Certificate of Secondary Education at Kianda School, completing secondary schooling.
Kianda School
Kenyan Certificate of Primary Education, Primary Education
2007 - 2014
Completed primary education and obtained the Kenyan Certificate of Primary Education.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
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