Maureen Wangui

Led campaign execution and field activation teams. Supervised and trained teams of brand ambassadors to ensure premium brand representation and customer engagement. Collaborated with marketing and commercial teams to align field execution with brand objectives and drive KPIs.

Supported product launches, re-branding efforts, and marketing events for consumer brands across Kenya. Acted as front-line brand representative, communicating brand values and engaging customers in-person and at events. Gathered customer feedback and delivered insights to product and marketing teams for continuous improvement.

Oversaw brand promotion teams during key product rollouts, training staff on brand messaging and service delivery. Managed team scheduling, performance evaluation, and campaign reporting. Facilitated market engagement, increasing product trial and customer satisfaction.

Provided professional front desk management and scheduling coordination. Handled customer queries and complaints across digital and phone channels to improve satisfaction. Maintained inventory and oversaw vendor communication, supporting cost efficiency.

Studied Apparel and Fashion Design, gaining expertise in the principles of fashion, design, and textile science. Developed skills in garment construction, pattern making, and fashion illustration.

Completed a course in Executive Assistant skills, focusing on administrative support and office administration. Gained proficiency in secretarial studies and various office management tasks.