
Mercy Maweu
@mercymaweu
I support travelers with research, reservations, itinerary coordination, and responsive customer service.
What I'm looking for
I've supported clients through freelance virtual assistance on Upwork and Fiverr since 2022, handling online research, data entry, lead generation, documentation, and clear digital communication.
My customer service work in a busy supermarket strengthened my ability to resolve inquiries professionally, while my research assistant experience at Kenyatta University built my accuracy with information, reports, and deadlines. I'm now focused on bringing these transferable skills to travel planning, holiday packages, flight and hotel reservations, destination research, and customer travel support.
Experience
Work history, roles, and key accomplishments
Freelance Virtual Assistant
Upwork & Fiverr
Jan 2022 - Present (4 years 9 months)
Provided virtual assistance and administrative support to clients, including data entry, web research, lead generation, and proofreading. Maintained clear communication and managed multiple tasks independently.
Education
Degrees, certifications, and relevant coursework
Nairobi Aviation College
Diploma, Information Communication Technology
2021 - 2023
Pursued an Information Communication Technology (ICT) program from 2021 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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