MMMercedes López Machado
@mercedeslpezmachado
Aspiring finance professional with a focus on customer success.
SpainWhat I'm looking for
As a dedicated finance operations trainee at MBGSM, I am honing my skills in account management and customer service. My experience includes managing casework through Microsoft Dynamics and handling invoicing processes using SAP FI/CO. I thrive in dynamic environments and am passionate about delivering exceptional service to clients.
Previously, I worked as a Customer Success Specialist at Demo-Up, where I managed visual content and video platforms. I utilized data analysis tools like HubSpot to monitor KPIs and ensure client satisfaction across LATAM and Spain. My ability to collaborate effectively with sales teams and manage onboarding processes has been key to my success in this role.
Experience
Work history, roles, and key accomplishments
Subledger Accountant Trainee
Mercedes-Benz Group Services
Jun 2024 - Present (1 year 6 months)
Currently working as a Subledger Accountant Trainee in Finance Operations, managing case management through Microsoft Dynamics, handling invoicing and customer service in multiple languages, and performing inventory management and account consolidation tasks.
Customer Success Specialist
Demo-Up Cliplister
Aug 2023 - Jan 2024 (5 months)
Worked as a Customer Success Specialist in the technology and e-commerce sector, managing visual content and video platforms, analyzing data, and ensuring client success through onboarding and support.
Education
Degrees, certifications, and relevant coursework
CMComplutense University Madrid
Dual International Degree, Business Administration and Management
2020 - 2025
Pursuing a Dual International Degree in Business Administration and Management, studied in English, focusing on various aspects of business operations and management principles.
Mirabal International School
High School Diploma, Social Sciences
2018 - 2020
Completed High School Diploma with a focus on Social Sciences, providing a foundational understanding of societal structures and human behavior.
Availability
Location
SpainAuthorized to work in
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