Melvin Cooke

At BlackbeltHelp LLC, I provide remote IT support through phone, email, chat, and ticketing systems, resolving hardware, software, network, account access, and configuration issues.

I've also enrolled eligible customers in Lifeline and ACP wireless programs for Assurance Wireless, New Phone Wireless, TruConnect Wireless, and StandUp Wireless. My work included identity verification, documentation review, compliance-driven enrollment, and independent field and retail operations.

As the founder of MKCooke Enterprises LLC, I manage business planning, operations, client engagement, compliance, recordkeeping, and strategic development.

My background includes wireless sales, retail operations, customer service, and electronic engineering technology. I bring experience supporting diverse communities across multiple states and a long-term focus on business growth.