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@melodykalenge
Ambitious Merchant Acquisition Specialist with strong analytical skills.
I am a hardworking and ambitious young lady with a solid work ethic, dedicated to completing tasks on time and to the highest standards. My experience as a Merchant Acquisition Specialist at Zampay allowed me to develop strong skills in recruiting merchants, educating shop attendants, and managing customer queries. I take pride in exceeding targets and thrive in dynamic team environments.
In my recent role as a Cashier at Kabwe Liquor, I applied my knowledge of accounting practices to manage cash effectively, perform bank reconciliations, and ensure inventory accuracy. I also supervised and trained new employees, demonstrating my leadership abilities and commitment to team success. I am eager to take on new challenges that will further enhance my skills and contribute to organizational growth.
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Work history, roles, and key accomplishments
Kabwe Liquor
May 2023 - Dec 2023 (7 months)
Managed cash, performed bank reconciliations, processed invoices, ensured inventory accuracy, secured daily revenue, supervised new employees, and verified goods received against invoices.
Zampay
Jan 2019 - Jul 2019 (6 months)
Recruited merchants onto the Zampay platform, ensured branding compliance, assisted with queries, conducted KYC, educated shop attendants, and recruited customers. Distributed float to clients for transactions.
Degrees, certifications, and relevant coursework
Secondary School, Secondary Education
2013 - 2015
Secondary School, Secondary Education
2011 - 2012
Tertiary Education, Education
2019 -
Studied subjects including Pragmatics, Literature, Gender Issues in Education, Educational Management, Administration, Development Theory, and Gender and Development Studies.
Software and tools used professionally
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