Melissa Winslow
@melissawinslow
Reliable payroll operations specialist with strong customer service and technical troubleshooting skills.
What I'm looking for
I am a detail-oriented payroll operations specialist with broad hands-on experience supporting payroll processes, system maintenance, and customer-facing roles. I consistently ensure accurate, timely payroll for traveling clinicians and resolve discrepancies with care.
My background spans payroll operations, residential support for adults with IDD, retail fuel operations, and municipal animal control. I bring proven strengths in troubleshooting, documentation, and adherence to policy and regulatory requirements.
I am technologically savvy, proficient with PC and Mac platforms and Microsoft Office (plus similar suites), and type 70+ WPM which helps me process high volumes efficiently. I have enforced payroll policies, run off-cycle payrolls, and verified sensitive employee data.
I value clear communication, dependable execution under pressure, and compassionate client service. I aim to contribute organized payroll administration, strong problem-solving, and steady operational support to a collaborative team.
Experience
Work history, roles, and key accomplishments
Payroll Operations Specialist
Medical Solutions
Mar 2022 - Present (3 years 10 months)
Processed payroll for traveling clinicians, running off-cycle payrolls and resolving pay discrepancies to ensure timely payment of hours, stipends, and bonuses while enforcing payroll policies and compliance.
Residential Support Technician
West Texas Centers for MHMR
Sep 2019 - Mar 2022 (2 years 6 months)
Assisted adults with IDD in daily living tasks including hygiene, medication monitoring, and feeding while documenting care and maintaining client health and safety.
Fuel Desk Cashier
Sweetwater Travel Center
Feb 2017 - Mar 2019 (2 years 1 month)
Provided customer service to truck drivers, processed diesel refueling transactions in specialized software, and managed accurate cash counts at shift open and close.
Animal Control Officer
City of Sweetwater
Jul 2014 - Jan 2017 (2 years 6 months)
Investigated animal-related complaints, restrained and cared for animals, maintained impoundment records, collected evidence for prosecutions, and coordinated adoptions with rescue shelters.
Education
Degrees, certifications, and relevant coursework
Texas State Technical College - West Texas
Associate of Applied Science, Digital Imaging and Design
2006 -
Completed an Associate of Applied Science in Digital Imaging and Design.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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