Open to opportunities

Melissa McLean

@melissamclean

Message

Dynamic project and communications professional with proven delivery skills.

United Kingdom

Message

What I'm looking for

I am looking for a role that values collaboration and innovation, where I can leverage my project management skills to drive impactful communication strategies and enhance stakeholder engagement.

I am a dynamic project and communications professional with APM PMQ certification, specializing in project delivery and stakeholder engagement. My experience spans across regulatory and corporate sectors, where I have successfully led multiple cross-functional projects, ensuring they align with strategic goals and are completed on time.

In my current role as a Senior Public Engagement Officer at the Nursing and Midwifery Council, I have developed and executed comprehensive communication plans, regularly presenting updates to senior leadership teams. My ability to build relationships with the public has been instrumental in shaping policies and consultations, ensuring that diverse voices are heard and considered.

Throughout my career, I have demonstrated a commitment to continuous improvement, identifying ways to enhance customer service and streamline processes. My background in project management, stakeholder engagement, and strategic communications equips me with the skills necessary to drive impactful initiatives and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Current

Senior Public Engagement Officer

Current

Nursing and Midwifery Council

Jan 2022 - Present (3 years 6 months)

Led the successful delivery of multiple cross-functional projects across communications and engagement, and organisational projects, ensuring they were completed on time and met strategic goals. Developed and delivered communication plans for projects.

Project Management Stakeholder Engagement Strategic Communications Public Engagement Risk Management Microsoft Project

Panel Secretary

Nursing and Midwifery Council

Nov 2019 - Present (5 years 8 months)

Prepared accurate legal determinations following hearings, ensuring compliance with case law and regulations. Coordinated and managed Fitness to Practise hearings to ensure they ran smoothly and efficiently.

Legal Compliance Case Management Regulatory Affairs Customer Service Stakeholder Management

Project Lead

General Dental Council

Nov 2018 - Present (6 years 8 months)

Led projects to improve Fitness to Practise processes and streamline Practice Committee hearings for different audiences. Improved case record management systems to ensure accurate and up-to-date information.

Process Improvement Project Management Information Management Legal Translation Customer Satisfaction

Business and Marketing Lead

L'Oréal

Jan 2018 - Present (7 years 6 months)

Led projects to support product launch performance and contributing to increase in product sales within months of launches. Planned and delivered social media campaigns for new product launches.

Product Launch Marketing Strategy Social Media Marketing Community Management Campaign Planning

Education

Degrees, certifications, and relevant coursework

Association of Project Management

Project Management Qualification (PMQ), Project Management

Obtained the Project Management Qualification (PMQ) from the Association of Project Management, demonstrating proficiency in project delivery and management principles. This certification enhances skills in leading and executing projects effectively.

Coventry University

Bachelor of Honours in Events Management, Events Management

Completed a Bachelor of Honours in Events Management with a 2:1 classification. This program provided a comprehensive understanding of event planning, coordination, and execution, preparing for roles in dynamic project environments.