Open to opportunities

Melissa Gamboa

@melissagamboa

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Experienced Retail and Administrative Manager with a focus on efficiency.

Botswana

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What I'm looking for

I am looking for a role that values integrity and offers opportunities for growth and team collaboration.

With nearly four years of experience as a Retail Store Manager and six years as an Administrative Manager, I have developed a strong foundation in leadership and operational efficiency. My expertise includes inventory management, budgeting, staff training, and customer service excellence. I am driven to overcome challenges and deliver measurable results, streamlining operations and fostering high-performing teams.

Throughout my career, I have been recognized for my integrity, openness, and fairness. I prioritize building trust and collaboration across diverse teams, ensuring that every task is executed with precision and efficiency. My strong communication and interpersonal skills enable me to create a positive work environment, making me a reliable and effective team member.

Experience

Work history, roles, and key accomplishments

Retail Store Manager

Zuza Properties Pty. Ltd.

Jan 2020 - Jan 2025 (5 years)

Managed and optimized product displays to enhance sales and profitability. Forecasted staffing requirements and implemented proactive recruiting strategies while managing employee payroll and aligning store budgets with sales objectives.

Inventory Management Budgeting Staff Training Customer Service Process Optimization Team Leadership Communication Microsoft Office Suite

Intern

DigitalBytes Financial Consultancy Services

Jan 2023 - Feb 2023 (1 month)

Gained experience in QuickBooks Online, focusing on efficient navigation, setup, and transaction management, alongside financial reporting and analysis.

Quickbooks Online Financial Reporting Data Analysis Communication Task Management Team Collaboration Problem Solving

Travel Consultant

Travel Star

Jan 2019 - Jan 2020 (1 year)

Planned and coordinated comprehensive travel itineraries, providing essential travel information and materials to clients.

Customer Service Communication Problem Solving Time Management Microsoft Office Suite

Administrative Manager

Universal Power and Maintenance Services

Jan 2010 - Jan 2020 (10 years)

Provided comprehensive clerical support to managers and staff, managed office equipment, scheduled meetings, arranged travel, and maintained accurate records.

Office Management Scheduling Payroll Management Communication Microsoft Office Suite Team Collaboration