Melina Myrtollari
@melinamyrtollari
Proactive client-focused professional experienced in digital banking, finance, and administrative support.
What I'm looking for
I am a proactive and motivated professional with hands-on experience in digital banking, client management, financial operations, and administrative support. I have assisted in managing a mobile banking app, supported client relationship initiatives, prepared invoices, processed payments, and handled daily cash management while maintaining strong communication and collaboration across teams.
I bring a proven adaptability to dynamic environments, a collaborative mindset, and a focus on improving customer experience through practical feedback and testing of digital features. My academic background and technical familiarity with MS Office, database management, and basic programming (Java, Python) support my ability to contribute effectively to operations and digital projects.
Experience
Work history, roles, and key accomplishments
Digital Banking Intern
Tirana Bank
Oct 2023 - Present (2 years 3 months)
Assisted in managing the mobile banking app, resolved user issues, and collaborated on feature testing to improve customer digital experience.
Accounting Assistant
Shtëpia e Kuajve
May 2023 - Sep 2023 (4 months)
Prepared invoices, processed client payments, and managed daily cash reconciliation while maintaining positive customer relationships.
Education
Degrees, certifications, and relevant coursework
Epoka University
Grade: 3.53/4.0
Completed university studies with a GPA of 3.53/4.0 at Epoka University.
Raqi Qirinxhi High School
High School Diploma
Grade: 9.4/10
Completed secondary education with an academic average of 9.4/10.
Availability
Location
Authorized to work in
Job categories
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