adelina guraj
@adelinaguraj
Highly skilled financial professional with 5+ years of experience.
What I'm looking for
I am a highly skilled and detail-oriented financial professional with over 5 years of experience in bookkeeping, accounting, finance, inventory management, and medical billing. My proven track record includes managing accounting functions, financial reporting, and data entry, ensuring accuracy and compliance in all financial operations.
Currently, I serve as an Account Manager and Team Leader at AZ Billing, where I manage patient accounts and have achieved a 95% satisfaction rate. My experience includes training new staff, enhancing productivity, and maintaining precise financial records through effective use of accounting software. I am committed to delivering high-quality financial services and continuously improving processes.
Experience
Work history, roles, and key accomplishments
Account Manager/Team Leader
AZ Billing
Jan 2023 - Present (2 years 4 months)
Managed patient accounts by verifying medical insurance coverage and addressing concerns, ensuring a 95% satisfaction rate. Trained new staff members, enhancing overall productivity by 20%. Maintained accurate records and data entry across multiple platforms, reducing errors by 15%.
Remote Office Assistant/Bookkeeping
2 MO Studio
Nov 2022 - Nov 2023 (1 year)
Managed bookkeeping by tracking expenses and supporting budgeting for multiple design projects. Coordinated communication and scheduling for client meetings, handling an average of 10+ calls weekly. Contributed to content creation for promotional materials.
Junior Accountant
International Camouflage Ltd.
Mar 2022 - Apr 2023 (1 year 1 month)
Managed daily accounting tasks, including processing invoices and payment transactions. Assisted the CFO with month-end closing and reconciled accounts using QuickBooks. Collaborated with clients to resolve discrepancies.
Online Sales Executive
Europa.Jobs
Feb 2022 - May 2022 (3 months)
Conducted market research to identify new sales opportunities, resulting in a 20% increase in client acquisition. Utilized cold calling and networking to pursue potential clients, enhancing customer satisfaction and retention rates.
Finance Specialist
Pharmaceutical Chain “Ditë e Natë
Aug 2020 - Jan 2022 (1 year 5 months)
Managed daily journal entries and purchase invoices in Microsoft Dynamics NAV. Facilitated daily sales reconciliations and produced financial reports for the CFO, enhancing data-driven decision-making.
Warehouse Operator
Delta Pharma
Aug 2017 - Jan 2020 (2 years 5 months)
Prepared and processed an average of 150 orders per day, ensuring timely delivery. Implemented storage solutions that increased warehouse capacity by 20% and maintained accurate inventory levels.
Cashier
Dielli Supermarket
Jun 2016 - Aug 2016 (2 months)
Handled an average of 80 customer transactions daily, ensuring accuracy in pricing and efficient service. Managed over $1,000 in daily sales and maintained a customer satisfaction rate of 95%.
Education
Degrees, certifications, and relevant coursework
University of Shkoder
Mathematics
2017 - 2019
University of Tirana
Economics
2012 - 2016
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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