
Melina Cabarcos
@melinacabarcos
Salesforce consultant at NTT DATA, designing Salesforce solutions and advancing toward Salesforce Architect.
What I'm looking for
At NTT DATA, I gather business requirements and translate them into Salesforce functional specifications. I also design solutions with Salesforce features, automation, validation rules, and integrations.
At Finalis Inc., I led a revamp of Salesforce processes and data models and designed scalable CRM solutions. My earlier work includes Salesforce consulting and administration at Accenture S.A. and Positive IT, and I’m continuing to grow toward a Salesforce Architect role.
Experience
Work history, roles, and key accomplishments
Support daily operations by assisting users with account, scheduling and platform-related issues. Collaborate with stakeholders to gather requirements and translate them into Salesforce functional specifications.
Support daily operations by assisting users with account, scheduling and platform-related issues. Triaging and troubleshooting Salesforce and platform issues, implementing enhancements, and maintaining data quality.
Responsible for enhancing data quality, building scalable processes, and supporting cross-team RevOps solutions. Led revamp of Salesforce processes and data models, and integrated Salesforce with tools like Vitally, DocuSign, and Stripe.
Worked on business analysis, configuration, and end-to-end Salesforce solutions for global clients using agile methodologies. Created and managed user stories, led a team of admins and DevOps specialists, and delivered integrated MVPs.
Salesforce Team Lead & Business Analyst
Positive IT
Jan 2020 - Dec 2022 (2 years 11 months)
Led Salesforce initiatives and coordinated business analysis efforts to align CRM solutions with business objectives.
Sales Consultant – Learning Services Advisor
Jan 2015 - Dec 2020 (5 years 11 months)
Specialized in driving sales within the education sector and managing key institutional accounts. Negotiated partnerships with universities, established examination centers, and managed VIP accounts.
Education
Degrees, certifications, and relevant coursework
I.S.F.D N°52
Teacher Training, Education
2014 - 2017
Attended teacher training college from 2014 to 2017.
St. Luke's College
Bilingual Baccalaureate, Natural Sciences
1993 - 2007
Completed Bilingual Baccalaureate in Natural Sciences, including I.G.C.S.E. and A.S. Level Diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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