Melanie Sigmaz

Handled inquiries and bookings through various channels including WhatsApp, phone calls, websites, applications, and social media. Assisted customers during recovery sessions and acted as a sales person, explaining tech-treatments and manual massages.

Handled client bookings and walk-ins with a focus on excellent guest relations. Managed front desk operations and supported daily salon activities.

Provided administrative support, scheduling, and email handling for international clients. Maintained confidentiality and professionalism in remote tasks.

Assisted customers, processed transactions, and maintained a clean showroom.

Delivered world-class service to global travelers. Trained in conflict resolution, complaint handling, and stress management.

Provided personalized assistance to guests at a luxury hotel. Collaborated with hotel departments to ensure seamless guest experiences.

Handled guest inquiries and support for online property rental services.

Bachelor of Science in Hotel and Restaurant Management from the University of Cebu.

High school education from College of Maasin in Southern Leyte.

Elementary education from San Fernando Central School in Tacloban City.