Melanie Sherlock
@melaniesherlock
Administrative professional focused on accurate operations and growing payroll expertise.
CanadaWhat I'm looking for
I’m a motivated, detail-oriented administrative professional with a strong background in office administration. In my current Dispatcher/Office Administrator role, I handle electronic and phone inquiries, liaise with departments, field staff, and clients, and keep spreadsheets and databases up to date.
Previously, I led daily pool operations as a Pool Manager/Deck Supervisor and earlier supported operations as an Assistant Pool Manager/Deck Supervisor. I’m comfortable running training sessions, scheduling and managing staff, and handling complaints and inquiries independently while maintaining professionalism.
Experience
Work history, roles, and key accomplishments
Dispatcher/ Office Administrator
GTel Engineering Inc.
May 2024 - Present (2 years 2 months)
Answer electronic and phone inquiries and liaise with departments, field staff, and clients. Update spreadsheets and databases to support day-to-day operations.
Pool Manager/ Deck Supervisor
City of London
Jul 2020 - Jun 2023 (2 years 11 months)
Oversee daily pool operations and liaise with management and various departments. Schedule and manage facility staff, lead training sessions, and handle complaints and inquiries professionally.
Assistant Pool Manager/ Deck Supervisor
City of London
Jul 2017 - Jun 2020 (2 years 11 months)
Oversee daily pool operations and assist with scheduling and managing staff members. Support customer complaints and inquiries in a professional manner.
Education
Degrees, certifications, and relevant coursework
National Payroll Institute / Fanshawe College
Payroll
2025 -
Pursuing payroll and financial-process education through National Payroll Institute and Fanshawe College from September 2025 to August 2026.
London South Collegiate Institute
High School Diploma
Completed high school education at London South Collegiate Institute, graduating in June 2015.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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