Meiying User
@meiyinguser
I analyze insurance, fraud, benefits, and timekeeping records for accuracy.
What I'm looking for
I'm currently supporting insurance operations at Accenture, verifying data, documents, and records to confirm coverage, eligibility, and policy terms while following industry guidelines and internal policies.
Previously at Accenture, I reviewed and audited employee time records, attendance, shifts, leaves, and overtime, partnering with HR and payroll teams to support accurate payroll data. I also handled HR benefits customer service, explaining policy details, coverage, and procedures to employees over the phone.
At Alorica, I investigated flagged cases, gathered evidence, verified details, determined risk levels, and documented findings and resolutions for management.
I bring analytical thinking, pattern recognition, documentation, customer service, regulatory awareness, and a strong focus on accuracy across insurance, risk, and HR operations.
Experience
Work history, roles, and key accomplishments
Insurance Analyst
Ensure all work follows industry guidelines, regulatory requirements, and internal policies. Verify data, documents, and records to confirm coverage, eligibility, and policy terms.
Review, validate, and audit daily/weekly employee time records, attendance, shifts, leaves, and overtime. Collaborate with HR and payroll teams to deliver accurate, reliable data for payroll processing.
Respond to employee inquiries via call. Explain policy details, coverage, and procedures clearly to help employees understand their benefits.
Investigate flagged cases, gather evidence, verify details, and determine risk level. Document all cases, findings, and resolutions; prepare clear reports for management. Monitor and analyze transactions, accounts, and alerts to detect irregular or fraudulent patterns.
Education
Degrees, certifications, and relevant coursework
La Salette of Roxas College, Inc.
High School Diploma, General Education
2009 - 2013
Completed secondary education at La Salette of Roxas College, Inc. from 2009 to 2013.
San Antonio Elementary School
Elementary Diploma, General Education
2004 - 2009
Completed elementary education at San Antonio Elementary School from 2004 to 2009.
Online Tesda
Certificate, Japanese Language
2026 -
Completed Japanese Language A1 Level training online through Tesda in 2026.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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