Mehmet Dogan

Supported the replacement of an existing e-DMS system to OpenText & Signavio and managed data migration. Reviewed processes, transferred SOPs, and ensured regulatory compliance.

Managed the migration of global and local site IT applications during a divestiture. Prepared documented evidence of handover and reported to the global Steering Committee.

Reviewed and updated CSV/ESV/QM SOPs and templates, categorized IT assets, and implemented change, CAPA, and deviation management concepts. Validated the entire IT environment.

Analyzed and proposed new processes for Change, Incident, and Asset Management, and qualified and validated Polarion ALM on AWS cloud. Managed agile development team via JIRA and Confluence.

Managed M&A program implementing S4 Hana, data migration, and IT infrastructure qualification. Defined CSV approach, created data migration plans, and reviewed entire CSV documentation.

Implemented SAP ECTR interface to EPLAN and defined CSV and test strategy. Created and supported documentation including VP, URS, FS, DS, RA, TP, IQ, OQ, PQ, TR, VR.

Conducted GAP assessment of client's local DC, IT qualification, and CSV strategy. Audited GDPR, IT security, regulatory compliance, and IT service management, and prepared action plans.

Implemented DocuSign e-signature application on cloud. Managed project charter, contracts, technical approach, and ensured training and documentation were established.

Managed retrospective CSV validation of SAS platform. Prepared project charter, defined CSV and technical approach, and coordinated project team and stakeholders.

Designed and implemented a qualified multi-cloud managed service for COMOS. Defined strategy, reviewed contracts, and trained over 200 sales representatives.

Conducted GAP assessment of local datacenter, IT security measures, and GDPR. Defined strategy, interviewed stakeholders, and prepared recommendations and action plan.

Managed 5 project managers delivering IT solutions for Development IT. Reported to leadership teams and defined testing concepts for project streams.

Implemented QMS for ISO 9001:2015 and ISO/IEC 20000-1:2011 certifications. Conducted as-is analysis, defined solutions, and finalized certification process.

Conducted GAP assessment and managed IT infrastructure qualification project. Created framework for qualification, implemented IT operations best practices, and reported to CIO.

Managed a divestiture program to provide copies of validated records from an Enterprise Quality Management Software. Defined scope, managed project, and ensured test strategy.

Managed divestiture program to provide copies of validated records from Trackwise. Conducted scope analysis, created lifecycle documentation, and ensured qualified environment and test strategy.

Conducted IT security baseline planning project. Performed as-is analysis, created project plan, aligned stakeholders, and obtained financial approval.

Supported local Basel IT team with backup-restore and disaster recovery testing. Conducted as-is analysis, reviewed requirements, and managed communication between vendors.

Managed transition of infrastructure support service to a new operating model. Set up QMS and IT security baselines, implemented best practices, and trained team members.

Set up a new operating model and onboarded new virtualization IT infrastructure (vBlock) with high availability capabilities. Consolidated expectations and coordinated with stakeholders.

Diplom Informationswirt (FH) / Degree in information management from Cologne University of Applied Sciences, Germany.

Vocational training as foreign trade merchant via Volkswagen Vertriebszentrum West at ISBB Cologne, Germany.

Commercial College Cologne – Vocational Baccalaureate Diploma in Economics.