Mehenaz Tasnim
@mehenaztasnim
I grow client relationships through sales operations, customer service, and education consulting.
What I'm looking for
I'm leading pricing, quotations, contract negotiations, and supplier and corporate client relationships at Seri Mechan Travel Sdn. Bhd. to grow revenue and market presence.
I've managed UK university applications and admissions support at Student Connect Ltd. and Advanced Edu, generated qualified leads for US SME clients at Puulse Marketing, and supported B2B customer orders, repairs, and maintenance using SAP at Knorr-Bremse Rail Systems. Across sales, customer service, and education consultancy, I bring clear communication, stakeholder engagement, CRM discipline, and a client-focused approach.
Experience
Work history, roles, and key accomplishments
Sales & Operations Manager
Seri Mechan Travel Sdn. Bhd.
Dec 2025 - Present (10 months)
Lead pricing, quotations and contract negotiations, while managing supplier and corporate client relationships to grow revenue and market presence.
Senior Counsellor (UK)
AdvancedEdu
Apr 2025 - Jun 2025 (2 months)
Provided personalised counselling for UK study pathways and coordinated admissions support, follow-ups, and UKVI-related guidance for prospective students.
Business Development Representative
PuulseMarketing
Nov 2023 - Jan 2024 (2 months)
Generated qualified leads for US SME clients, maintained sales pipelines, and scheduled meetings while collaborating with marketing to optimise outreach.
Admission Officer
StudentConnect Ltd.
Nov 2020 - Apr 2022 (1 year 5 months)
Managed UK university applications end-to-end, liaised with admissions teams, and supported students through documentation and interview preparation.
Customer Service Manager
Seri Mechan Travel Sdn. Bhd.
Aug 2019 - Sep 2020 (1 year 1 month)
Improved the customer service experience by taking ownership of issues through to resolution, maintaining an orderly workflow, and supporting organic growth through engaged customer relationships.
Customer Service Placement Student
Knorr-Bremse Rail Systems (UK) Ltd.
Jul 2018 - Jul 2019 (1 year)
Managed B2B customer orders, repairs and maintenance using SAP, and maintained customer records, reporting, and stakeholder communications.
Education
Degrees, certifications, and relevant coursework
London South Bank University
Master of Science, International Business Management
Grade: Merit (2:1)
Completed an MSc in International Business Management with a focus on Marketing and Placement, achieving a Merit (2:1).
Independent University, Bangladesh
Bachelor of Business Administration, Marketing
Grade: CGPA: 3.36/4.00
Earned a Bachelor of Business Administration in Marketing with a CGPA of 3.36 out of 4.00.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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