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Megha Sharma

@meghasharma6

I drive business growth through client relationships, banking sales, and tailored customer service.

India
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What I'm looking for

I'm looking for a business development or customer-facing role where I can build client relationships, grow revenue, support sales goals, and deliver positive customer experiences.

I've built seven years of sales and customer-service experience by understanding customer needs, strengthening loyalty, and delivering tailored solutions.

At Muthoot Fincorp, I supported branch business growth, handled day-to-day operations, maintained compliance documentation, and resolved customer queries. I also managed gold loan follow-ups, verified cash and securities, and motivated team members to improve customer satisfaction.

At Neusource Startup Mind India, I developed business through consultations on registrations, compliance, web presence, application development, and startup image creation. I created client-focused service packages, evaluated competitors, and coordinated offers with internal teams.

As an Immigration Consultant at Y-Axis Immigration & Visa Consultancy, I guided candidates through immigration policies, evaluated profiles fairly, and helped families understand their available options.

Experience

Work history, roles, and key accomplishments

YC

Immigration Consultant

Y-Axis Immigration & Visa Consultancy

Oct 2019 - Mar 2020 (5 months)

Liaised with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy. Provided accurate information on current immigration laws and policies, and offered fair evaluations of candidate profiles.

ML

Customer Service Executive/ Joint Custodian

Muthoot Fincorp Pvt Ltd.

May 2012 - Mar 2018 (5 years 10 months)

Developed and grew branch business and profit, managed day-to-day operations and administration, and resolved customer issues to maintain satisfaction. Ensured compliance with policies, handled documentation, verified cash and gold loan packets, and took recovery steps for overdue loans.

Education

Degrees, certifications, and relevant coursework

IG

Indian Institute of Travel & Tourism Management, Gwalior

PGDM, Finance & Financial Services

Pursued a PGDM in Finance & Financial Services.

Tech stack

Software and tools used professionally

Interested in hiring Megha ?

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