Meghan Zieres
@meghanzieres
Senior technical writer translating complex, regulated engineering into clear, usable documentation.
United StatesWhat I'm looking for
I’m a Senior Technical Writer with 15+ years of experience developing, standardizing, and optimizing technical documentation for complex, regulated systems. I translate complex engineering requirements into clear, actionable content—improving consistency, usability, and process efficiency while maintaining strong editorial judgment and attention to detail.
In my recent roles, I’ve developed and maintained flight test service inspections and guided procedures for GE9X engine testing, partnering with engineers and field technicians to capture real-time updates during active test cycles. I’ve also driven content governance and documentation lifecycle improvements, including migrating reliability documentation from Confluence to an internal portal and building standardized FAQ documentation that reduced onboarding time and support needs.
I’ve supported regulated medical device and aviation documentation as well, authoring MR service manuals using Oxygen and leading documentation process improvements through agile ceremonies and cross-functional collaboration. From building foundational style guides and workflows to coordinating compliance work (including NAVAIR IETM and NATOPS), I consistently help teams produce accurate, technician- and field-user-ready documentation.
Experience
Work history, roles, and key accomplishments
Develop and maintain GE9X flight test service inspection documentation and guided procedures supporting active engine testing. Collaborate with engineers and field technicians to incorporate real-time procedural updates and ensure technician-facing clarity, accuracy, and alignment with engineering changes.
Partnered with Capital One teams to create and standardize technical documentation including user guides, FAQs, white papers, and deployment guides. Managed Confluence-to-portal migration, produced 12 documentation artifacts, reduced support inquiries by 25%, and improved resiliency-event performer onboarding by 40% through standardized FAQ procedures.
Authored and maintained MR Service documentation for the Magnetic Resonance division, including Installation, Upgrade, and Service manuals using Oxygen. Led documentation process improvements, including a weekly best-practices meeting and a streamlined Review Guide that reduced writer markups and saved an estimated 15–18% of writers’ time, and coordinated a year-long effort to complete the PETMR I
Led development and standardization of technical publications including operator manuals, maintenance instructions, and training materials. Served as a senior writer and SCRUM Master, created foundational style guides/templates to improve consistency, and led a four-year Vision Systems project; also coordinated NAVAIR IETM/NATOPS documentation updates to maintain compliance.
Provided aviation technical publication and documentation specialist support for aviation systems. Produced and maintained documentation to support operational and maintenance needs.
Served as an Aviation Electrician’s Mate at Naval Air Station North Island, supporting naval air operations. Applied technical skills to maintain aircraft systems as part of operational readiness activities.
Education
Degrees, certifications, and relevant coursework
Columbia Gorge Community College
Associate of Arts
Earned an Associate of Arts at Columbia Gorge Community College in The Dalles, Oregon.
Insitu, Inc.
WINGS Program (Relevant Training)
Completed the Wisdom, Innovation, Nurturing Goals for Success (WINGS) relevant training program at Insitu, Inc.
Naval Air Maintenance Training Group
Aviation Fundamentals Training, Aviation Fundamentals
Completed aviation fundamentals training through the Naval Air Maintenance Training Group.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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