Joy Maikut
@joymaikut
Experienced medical professional with expertise in health service administration.
What I'm looking for
I am a dedicated medical professional with a Bachelor's degree in Health Service Administration and extensive experience in clinical and administrative roles. My journey in healthcare began with a Phlebotomy Technician Certificate, and I have since honed my skills in various capacities, including my current role as Team Lead in Phlebotomy at Signature Health. Here, I provide exceptional patient care, collaborate with medical staff, and train new employees to ensure the highest standards of service.
Throughout my career, I have demonstrated a commitment to excellence, achieving a 4.0 GPA in both my Bachelor's program and Phlebotomy studies. My experience spans from conducting blood draws on patients of all ages to managing staff schedules and maintaining compliance with healthcare regulations. I take pride in my ability to communicate effectively, build strong relationships with patients and colleagues, and contribute to a positive work environment.
Experience
Work history, roles, and key accomplishments
Team Lead, Phlebotomy
Signature Health
Sep 2021 - Present (3 years 9 months)
Leading a team in providing exceptional patient care in primary and behavioral health settings. Responsible for training new employees, maintaining patient records, and ensuring compliance with safety protocols. Collaborates with medical staff and performs competency testing to uphold standards.
Research Assistant
Cleveland Clinic Emergency Services Institute
Jun 2020 - Dec 2020 (6 months)
Assisted the research team with study-related tasks including record maintenance and development of research tools. Contributed to the collection and organization of research data.
Phlebotomist CPT
Cleveland Clinic Health System
May 2006 - Jun 2020 (14 years 1 month)
Conducted blood draws on patients of all ages and assisted in staff development and scheduling. Maintained communication with medical staff and prepared activity reports for management.
Independent Online Coach
Beachbody
Nov 2015 - Dec 2017 (2 years 1 month)
Encouraged clients to achieve fitness goals through online coaching. Managed client communications and mentored junior coaches, leading to significant rank advancements.
Owner/President
Simply Invited
Jan 2001 - Dec 2006 (5 years 11 months)
Founded and managed a custom invitation business, overseeing customer relations, marketing, and inventory management. Developed strong client relationships to deliver tailored products.
Education
Degrees, certifications, and relevant coursework
Bryant & Stratton College
Bachelor of Science, Health Service Administration
2011 - 2015
Grade: 4.0
Graduated with a Bachelor of Science in Health Service Administration, achieving a GPA of 4.0. The program focused on the principles of healthcare management, administration, and the integration of clinical practices.
Euclid Hospital School of EMS
EMS Certification, Emergency Medical Services
2006 - 2008
Graduated with an EMS Certification, focusing on emergency medical services and patient care protocols. This program prepared students for various emergency situations and patient management.
Lakeland Community College
Phlebotomy Technician Certificate, Phlebotomy
2005 - 2006
Grade: 4.0
Completed a Phlebotomy Technician Certificate, which included a clinical practicum with Cleveland Clinic Health System. The program provided hands-on training in phlebotomy techniques and patient care.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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