Open to opportunities

Joy Maikut

@joymaikut

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Experienced medical professional with expertise in health service administration.

United States

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What I'm looking for

I am seeking a role that allows me to leverage my clinical and administrative skills in a supportive environment focused on patient care and organizational growth.

I am a dedicated medical professional with a Bachelor's degree in Health Service Administration and extensive experience in clinical and administrative roles. My journey in healthcare began with a Phlebotomy Technician Certificate, and I have since honed my skills in various capacities, including my current role as Team Lead in Phlebotomy at Signature Health. Here, I provide exceptional patient care, collaborate with medical staff, and train new employees to ensure the highest standards of service.

Throughout my career, I have demonstrated a commitment to excellence, achieving a 4.0 GPA in both my Bachelor's program and Phlebotomy studies. My experience spans from conducting blood draws on patients of all ages to managing staff schedules and maintaining compliance with healthcare regulations. I take pride in my ability to communicate effectively, build strong relationships with patients and colleagues, and contribute to a positive work environment.

Experience

Work history, roles, and key accomplishments

Current

Team Lead, Phlebotomy

Current

Signature Health

Sep 2021 - Present (3 years 9 months)

Leading a team in providing exceptional patient care in primary and behavioral health settings. Responsible for training new employees, maintaining patient records, and ensuring compliance with safety protocols. Collaborates with medical staff and performs competency testing to uphold standards.

Patient Care Staff Training Team Collaboration Inventory Management Compliance Communication Skills

Research Assistant

Cleveland Clinic Emergency Services Institute

Jun 2020 - Dec 2020 (6 months)

Assisted the research team with study-related tasks including record maintenance and development of research tools. Contributed to the collection and organization of research data.

Data Collection Record Maintenance Spreadsheet Development Communication Skills Organizational Skills Time Management Problem Solving

Phlebotomist CPT

Cleveland Clinic Health System

May 2006 - Jun 2020 (14 years 1 month)

Conducted blood draws on patients of all ages and assisted in staff development and scheduling. Maintained communication with medical staff and prepared activity reports for management.

Blood Draws Communication Scheduling Medical Terminology

Independent Online Coach

Beachbody

Nov 2015 - Dec 2017 (2 years 1 month)

Encouraged clients to achieve fitness goals through online coaching. Managed client communications and mentored junior coaches, leading to significant rank advancements.

Fitness Goals Communication Mentorship Online Marketing Team Challenges Customer Satisfaction Leadership Time Management

Owner/President

Simply Invited

Jan 2001 - Dec 2006 (5 years 11 months)

Founded and managed a custom invitation business, overseeing customer relations, marketing, and inventory management. Developed strong client relationships to deliver tailored products.

Business Development Customer Relations Management Marketing Inventory Management Client Meetings Project Management Communication Sales Leadership

Education

Degrees, certifications, and relevant coursework

Bryant & Stratton College

Bachelor of Science, Health Service Administration

2011 - 2015

Grade: 4.0

Graduated with a Bachelor of Science in Health Service Administration, achieving a GPA of 4.0. The program focused on the principles of healthcare management, administration, and the integration of clinical practices.

Euclid Hospital School of EMS

EMS Certification, Emergency Medical Services

2006 - 2008

Graduated with an EMS Certification, focusing on emergency medical services and patient care protocols. This program prepared students for various emergency situations and patient management.

Lakeland Community College

Phlebotomy Technician Certificate, Phlebotomy

2005 - 2006

Grade: 4.0

Completed a Phlebotomy Technician Certificate, which included a clinical practicum with Cleveland Clinic Health System. The program provided hands-on training in phlebotomy techniques and patient care.