
Megan Mohney
@meganmohney
Customer Success Manager with experience at Gibbs Middle School, supporting onboarding, training, and relationships with over 100 students and families annually.
What I'm looking for
At Gibbs Middle School, I manage relationships with over 100 students and families annually as their primary point of contact. I use performance data and feedback to identify challenges, develop action plans, and improve outcomes.
I also conduct onboarding and training sessions for students and families on educational platforms, procedures, and learning tools. I coordinate with administrators, support staff, and families to resolve concerns and support successful outcomes.
At Clinton City Schools, I built relationships with students, families, colleagues, and community partners. I used data to monitor performance and recommend improvements, and supported training initiatives for educational technology platforms and classroom programs.
Across my education career, I’ve supported relationships with hundreds of students and families and helped people navigate new processes, technologies, and learning experiences. I’m seeking a remote Customer Success Manager, Customer Success Specialist, Account Manager, or Client Success role.
Experience
Work history, roles, and key accomplishments
6th Grade Math Teacher
Gibbs Middle School
Aug 2023 - Present (3 years 2 months)
Managed relationships with over 100 students and families annually, serving as the primary point of contact and ensuring stakeholder satisfaction and engagement. Utilized performance data and feedback to identify challenges, develop action plans, and improve outcomes.
3rd Grade Teacher
Clinton City Schools
Sep 2017 - May 2023 (5 years 8 months)
Built and maintained strong relationships with students, families, colleagues, and community partners. Supported a diverse customer base by identifying needs, providing solutions, and ensuring positive experiences.
Education
Degrees, certifications, and relevant coursework
Roane State Community College
Associate of Science, Science
Associate of Science from Roane State Community College in Oak Ridge, Tennessee.
Johnson University
Bachelor of Arts, Elementary Education
Bachelor of Arts in Elementary Education from Johnson University in Knoxville, Tennessee.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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