Md Hridoy
@mdhridoy
Customer-focused support professional with retail and ISP experience, strong teamwork and problem-solving skills.
BangladeshWhat I'm looking for
I am a customer-focused support professional with experience as a Support Executive at Antaranga Dot Com Limited and as a Store Assistant at Shorif Home Appliance LTD. I bring strong teamwork, problem-solving, decision-making, and communication skills, and I am sincere, eager to learn, and enthusiastic.
I have practical computer skills including MS Word, Excel, and PowerPoint, basic hardware troubleshooting, and internet/email proficiency. I seek roles where I can support customers, contribute to team success, and grow my technical and service capabilities.
Experience
Work history, roles, and key accomplishments
Support Executive
Antaranga Dot Com Limited
Jun 2024 - Present (1 year 5 months)
Provided customer and technical support for a nationwide ISP, handling inquiries and resolving service issues to maintain customer satisfaction.
Store Assistant
Shorif Home Appliance Ltd
Jan 2024 - May 2024 (4 months)
Managed store operations and assisted customers with product selection and sales support, contributing to inventory organization and daily transactions.
Education
Degrees, certifications, and relevant coursework
Pak Kishor Sonapur College
Higher Secondary Certificate, Business Studies
Grade: 4.25
Completed HSC in Business Studies with a GPA of 4.25 from Pak Kishor Sonapur College, Chattogram division in 2022.
Noakhali Union High School
Secondary School Certificate, Business Studies
Grade: 3.39
Completed SSC in Business Studies from Noakhali Union High School in 2020.
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Job categories
Interested in hiring Md?
You can contact Md and 90k+ other talented remote workers on Himalayas.
Message MdFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
