At Teleperformance Global India Pvt. Ltd., I provided chat, email, and ticket support, troubleshooting application issues and performing root cause analysis. I also resolved escalations while meeting SLA targets.
At Amazon, I investigated seller transactions for fraud and policy violations, documented findings, and worked with stakeholders to resolve complex cases.
Earlier, I managed email and chat support at Veerabhadra Infra & Facility Management Pvt. Ltd. At Wipro, I worked on the WAYMO (Self-Driving Car) project with Google as the client, labeling image and sensor data for cars, street signs, and road elements.
