Open to opportunities

Md Salah uddin Khan

@mdsalahuddinkhan

Message

Customer-focused retail manager driving sales, operations, and team performance.

Bangladesh

Message

What I'm looking for

I seek a dynamic retail or client-facing role where I can lead teams, improve operations, and deliver measurable sales and customer-satisfaction results.

I am a customer-focused retail and sales professional with extensive experience in front-line sales, team leadership, and store operations. I prioritize excellent service and measurable results.

As Assistant Manager at Square Electronics & Khan International (September 2020–August 2024), I managed day-to-day operations, supervised teams, monitored inventory and logistics, prepared sales reports, supported HR functions, and implemented process improvements to boost efficiency.

Previously I served as Sales Assistant Manager at Top One Facilities & Management Services Ltd. and as a sales representative and customer service adviser in the UK, where I consistently met sales targets, conducted market research, trained new staff, and handled client relationships and complaints.

I am seeking a dynamic retail or client-facing role where I can apply my communication, organizational, administrative, and virtual collaboration skills to improve customer satisfaction and contribute to business growth.

Experience

Work history, roles, and key accomplishments

Assistant Manager

Square Electronics & Khan International

Sep 2020 - Aug 2024 (3 years 11 months)

Managed day-to-day operations and supervised teams to meet company targets; optimized inventory, procurement, and logistics to maintain stock levels and implemented process improvements to reduce operational costs.

Operations Management Team Leadership Inventory Management Procurement Customer Service Vendor Management Process Improvement Zoom

Sales Assistant Manager

Top One Facilities & Management Services Ltd.

Apr 2016 - Jul 2020 (4 years 3 months)

Implemented sales strategies and supervised the sales team to achieve monthly and annual targets; trained new staff, managed client relationships, and coordinated with operations and finance for smooth service delivery.

Sales Strategy Team Management Client Relations Market Research Sales Presentations Training CRM

Sales Representative

Source Marketing Ltd

Sep 2011 - Jul 2013 (1 year 10 months)

Promoted and sold company products across assigned territories, built strong customer relationships, and met or exceeded monthly sales targets through targeted outreach and follow-up.

Territory Management Customer Relationship Management Lead Generation Market Research Sales Reporting

Sales Representative

ODM Ltd

Jun 2007 - Aug 2011 (4 years 2 months)

Represented Tesco Personal Finance to promote credit card products and provided customer support to contribute to sales objectives and customer retention.

Face To Face Sales Customer Onboarding Sales Reporting Relationship Building

Customer Service Adviser

Gala Bingo Club

Jun 2007 - Aug 2011 (4 years 2 months)

Delivered front-line customer service, handled queries and complaints, operated tills and cash transactions, and supported promotional activities to maintain high customer satisfaction and compliance with safety standards.

Customer Service Point of Sale Regulatory Compliance Teamwork

Sales Representative

Adept Marketing Ltd

Feb 2008 - Oct 2008 (8 months)

Promoted Barclay credit card and Oyster card, met daily sales targets, and submitted daily sales reports to management to support campaign performance tracking.

Sales Target Achievement Reporting