Open to opportunities

Mchel Angelo

@mchelangelo

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Reliable virtual assistant and social media manager with diverse skills.

Philippines

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What I'm looking for

I seek a role that values collaboration, creativity, and growth opportunities.

As a dedicated virtual assistant and social media manager, I bring a wealth of experience in administrative support and customer service. My background includes managing remote office procedures, optimizing email inboxes, and conducting thorough research to ensure timely task completion. I have successfully designed and delivered training programs, enhancing team performance and aligning training objectives with business goals.

My professional journey has equipped me with a strong skill set in social media management, event coordination, and customer service. I have a proven track record of exceeding sales targets in telesales and providing exceptional guest experiences in hospitality. My ability to manage multiple campaigns and maintain detailed records has been instrumental in driving success across various roles.

I am committed to continuous learning and staying updated on industry trends, which allows me to enhance my training effectiveness and adapt to changing requirements. I thrive in dynamic environments and am passionate about leveraging my skills to contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Current

Social Media Manager

Current

Self Employed

Oct 2021 - Jan 2024 (2 years 3 months)

Developed and executed social media strategies, including content creation and engagement analytics. Utilized graphic design skills to create visually appealing content.

Social Media Management Content Creation Analytics Graphic Design Canva Scheduling Communication Marketing Branding

Virtual Assistant

Allianz Synergia Inc.

Jan 2024 - Mar 2024 (2 months)

Provided comprehensive administrative and customer service support, managing remote office procedures, scheduling, and conducting training sessions. Developed tailored training solutions and maintained detailed records of training activities.

Scheduling Training Development Customer Support Data Entry Google Suite MS Office Research Communication Time Management

Telesales Agent

Allianz Synergia Inc.

Jan 2022 - Jan 2024 (2 years)

Promoted credit card products to prospective clients, met monthly sales targets, and maintained detailed records of sales calls and customer interactions. Ensured compliance with banking policies during customer interactions.

Sales Customer Service CRM Software Communication Problem Solving Compliance Relationship Building Objection Handling Data Management Reporting

Event Coordinator and Stylist

Faith and Love Events

Sep 2019 - Sep 2021 (2 years)

Planned and coordinated events, managed budgets, and oversaw venue setup. Collaborated with clients to ensure seamless execution and conducted post-event evaluations for improvement.

Event Planning Budget Management Client Communication Problem Solving Team Leadership Negotiation

Hotel Receptionist

Omega Premier

May 2018 - Jul 2019 (1 year 2 months)

Managed check-in and check-out processes, handled reservations, and provided guests with information about hotel services. Ensured a welcoming environment and maintained records of transactions.

Customer Service Communication Problem Solving Team Coordination Compliance CRM Software Time Management Upselling

Education

Degrees, certifications, and relevant coursework

Sibugay Technical Institute Inc.

B.S. in Business Administration, Business Administration

2015 - 2021

Studied Business Administration, gaining knowledge in management, leadership, finance, and marketing. Developed skills in budgeting, analyzing financial reports, and designing marketing campaigns.