M Boucher
@mboucher
I build compliance and operations infrastructure that helps organisations scale across regulated, multi-market environments.
What I'm looking for
I’m a senior operations consultant with 13 years of independent practice building the infrastructure that lets organisations scale without losing quality, compliance, or operational coherence. I design from first principles—compliance frameworks, delivery playbooks, procurement pipelines, and cross-functional workflows—tailored to each organisation’s complexity.
I’ve delivered across 26 international markets, coordinating multi-disciplinary teams and owning high-stakes processes end-to-end, with particular strength in regulated environments and multi-jurisdiction compliance. Highlights include establishing a multi-market regulatory framework across 26 markets, building GDPR compliance infrastructure from the ground up, standardising global supply delivery through operational playbooks, delivering a $30M UK public procurement for renewable infrastructure, coordinating $6B+ CAD in national procurement bids, and maintaining zero litigation through proactive insurance and dispute management.
Experience
Work history, roles, and key accomplishments
Operations & Programme Consultant
Independent Practice
Jan 2013 - Present (13 years 6 months)
Operations and programme consultant designing compliance frameworks, procurement/vendor operations, SOPs, and cross-functional delivery playbooks to help organisations scale while maintaining operational coherence. Delivered multi-jurisdiction compliance and end-to-end ownership of high-stakes operational processes across 26 international markets.
Senior Operations Consultant
Accor Subsidiary Global Luxury Travel Platform
Jan 2019 - Jan 2026 (7 years)
Embedded senior operations consultant for a global luxury travel platform with properties across 26 markets, acting as a cross-functional operations partner to senior leadership. Built GDPR and multi-market regulatory alignment infrastructure, and standardised global supply operations, agreement lifecycles, and insurance operations.
Project Coordinator
Concert Infrastructure
Jan 2010 - Jan 2013 (3 years)
Coordinated bids for national P3 infrastructure procurements valued at 6B+ CAD and built strategic partnerships across private sector and international stakeholder organisations.
Investment Analyst
Colliers International
Jan 2006 - Jan 2010 (4 years)
Provided analytical and operational support for commercial real estate transactions worth 50M+ and managed processes for leases, acquisitions, and financing agreements.
Education
Degrees, certifications, and relevant coursework
British Columbia Institute of Technology
Bachelor of Business Administration, Business Administration
Earned a Bachelor of Business Administration from BCIT.
University of Pennsylvania
Certificate, Artificial Intelligence for Business
Completed the AI for Business program through the University of Pennsylvania.
Acumen / IDEO
Certificate, Human-Centered Design
Completed a Human Centered Design certificate program with Acumen/IDEO.
KTHx - Royal Institute of Technology
Certificate, Digital Transformation Strategy
Completed the Digital Transformation Strategy program via KTHx (Royal Institute of Technology).
Scrum Alliance
Certified ScrumMaster, Scrum
Earned the Certified ScrumMaster credential from Scrum Alliance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
moniqueboucher.comJob categories
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