Open to opportunities

Mayukh Mehta

@mayukhmehta

Message

Team leader driving P2P efficiency, coaching teams, and delivering measurable process improvements.

India

Message

What I'm looking for

I seek a role where I can lead and coach teams, optimize P2P and order-management processes, collaborate cross-functionally, and drive measurable efficiency gains.

I am a results-driven team leader with extensive experience in Procure-to-Pay operations, order management, and coaching high-performing teams. I consistently deliver measurable improvements in processing time, error reduction, and client satisfaction.

At my current role I manage end-to-end order management for telecom services, collaborate with Helpdesk and cross-functional stakeholders, and ensure compliance with financial regulations and internal controls. I lead and motivate teams to meet KPIs while participating in projects to mitigate risks and improve processes.

Previously, I progressed from senior associate to team leader after driving quality, client connect, and team performance improvements. I implemented process changes that reduced processing time by 25% and lowered error rates by 30% while resolving complex P2P issues with stakeholders.

I am enthusiastic about coaching and developing team members, fostering a collaborative culture, and adapting to changing business strategies to support organizational goals and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Team Leader

Current

Sakon

May 2023 - Present (2 years 6 months)

Manage teams responsible for end-to-end order management for telecom services, driving process improvements that increase efficiency and ensure timely, accurate fulfillment. Lead cross-functional collaboration with Helpdesk, Finance, Operations and Procurement while coaching team members and monitoring KPIs.

Order Management Team Leadership Process Improvement Stakeholder Management KPIs Coaching Cross Functional Collaboration

Executive

Wipro Ltd

Oct 2018 - May 2023 (4 years 7 months)

Led a team handling Procure-to-Pay queries across webchats and calls, managing end-to-end P2P from invoice receipt to payment and achieving quality and client-connect targets. Implemented process changes that reduced processing time by 25% and error rate by 30%, and was promoted from Senior Associate to Team Leader.

Procure To Pay Team Leadership Process Improvement Invoice Processing Client Communication Quality Management Performance Management

Senior Associate

Infosys Ltd

Dec 2016 - Oct 2018 (1 year 10 months)

Managed multiple insurance processes including payments and policy verification, maintained accurate records and compliance, and responded to client inquiries to meet SLAs. Collaborated with cross-functional teams and supported process improvements and audits.