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Mayowa Olaleye

@mayowaolaleye

Facilities Support at Nationwide Building Society, improving handovers to reduce missed tasks by 30%.

At Nationwide Building Society, I monitor building access, conduct routine inspections and support maintenance, inventory and site operations. I updated the handover process, reducing missed tasks by 30%.

I also trained new starters and supported meeting room and event setups, including furniture and AV equipment. In my current facilities role, I respond to emergencies and coordinate with contractors and site managers.

Previously, I provided security and facilities support at Sentinel Group Security and customer service at Pryagon Services. At Natcom Technologies, I coordinated team activities and supported sales operations, logistics and customer relationships.

Experience

Work history, roles, and key accomplishments

Current

Facilities Support

Current

Nationwide Building Society

Dec 2023 - Present (2 years 11 months)

Monitored building access and ensured safety compliance, conducted routine inspections, and supported maintenance and emergency response. Trained new starters and improved handover processes, reducing missed tasks by 30%.

Access Control CCTV Monitoring Health and Safety Compliance routine inspections Maintenance Reporting Inventory Management Emergency Response Training Process Improvement

Area Relief Officer

Sentinel Group Security

Jul 2023 - Dec 2023 (5 months)

Delivered security and facilities support across multiple operational sites, audited key registers, and followed site-specific security procedures and health and safety requirements.

Security Procedures Access Control Key Control Health and Safety Compliance Customer Service

Customer Service Personnel

Pryagon Services

Oct 2022 - Jul 2023 (9 months)

Responded to customer enquiries and complaints, maintained accurate records, and supported front-of-house administrative activities and general logistics.

Customer Service Record keeping Administrative Support Logistics Coordination

Team Lead

Natcom Technologies

Jul 2017 - Sep 2022 (5 years 2 months)

Coordinated team activities and supported sales operations and logistics. Managed customer relationships, trained junior team members, and monitored operational performance metrics.

Team Leadership Sales Operations Logistics Coordination Customer Relationship Management Training Performance Monitoring