mayoori siva

Collaborated with Brand Managers on brand initiatives and product marketing activities. Coordinated with Sales, Procurement, Finance, and Regulatory Affairs to execute marketing and category plans.

Oversaw client documentation for visa and immigration processes, including verification of legal documents for embassy applications. Managed daily operations, maintained records, and handled confidential information with discretion.

Coordinated with Treasury, Trade, and Credit teams to resolve client issues and support SME and correspondent banking operations. Managed client onboarding, trade documentation, and credit/counterparty risk assessments.

Processed and authorized international trade transactions, including Export LCs, Bank Guarantees, and collections, through Citi's global trade systems. Acted as a key client liaison, ensuring timely resolutions and compliance with UCP 600, URC 522, and ICC standards.

Worked in the Corporate Banking Department (Credit Administration Unit) handling disbursements, recoveries, re-schedulements of advances, and voucher posting. Also executed end-to-end processing of Letters of Credit, Shipping Guarantees, and documentary collections in the Imports Department.

Delivered frontline banking services including cash handling, remittances, and account openings in compliance with CBSL standards. Supported cross-selling initiatives to promote retail banking products, enhancing client engagement and branch growth.

Currently pursuing an Advanced Diploma in Purchasing and Logistics Management.

Attended Bishop's College, Colombo.

Completed an MBA at the Postgraduate Institute of Management.

Grade: Second Upper

Earned a BA (Hons) in International Business Management with Second Upper honours.

Completed a Diploma in International Trade.

Completed a Diploma in Applied Banking & Finance (DABF).