eshan mahagamage
@eshanmahagamage
Results-driven banking professional specializing in process optimization and digital finance.
Sri LankaWhat I'm looking for
I am a banking professional with over 12 years' experience delivering process optimization, service enhancement and strategic partnerships across retail and corporate banking. I have led cross-functional teams and projects that aligned technology, marketing and operations to measurable business outcomes.
At NDB Bank PLC I managed reconciliation, central cash liquidity and product lifecycle improvements, introduced AI-driven automation for ATM reconciliation, and completed UAT for system upgrades while overseeing vendor-managed technical maintenance.
I am recognized for driving revenue-impacting initiatives and have been awarded multiple company honors for strategic marketing and corporate projects; I bring a pragmatic, collaborative approach to digital transformation and operational excellence.
Experience
Work history, roles, and key accomplishments
Executive – Centralized Operations
NDB Bank PLC
Jan 2023 - Jan 2024 (1 year)
Led reconciliation processing and managed central cash liquidity, reconciled Visa/Mastercard transactions, and oversaw disputes and customer inquiries while improving system reliability through UAT and vendor management.
Senior Banking Associate
NDB Bank PLC
Jan 2019 - Jan 2023 (4 years)
Executed third-party transactions and validated payment invoices, optimized product lifecycle for digital finance units, and enhanced CRM and productivity through process improvements.
Social Media Project Lead
National Development Bank PLC
Jan 2020 - Dec 2020 (11 months)
Led a cross-functional social media initiative to improve LinkedIn presence and business resilience during the pandemic, managing a four-person team and multimedia production to align content with commercial goals.
Banking Associate
NDB Bank PLC
Jan 2015 - Dec 2018 (3 years 11 months)
Managed foreign remittances, interbank cash management, Nostro G/L reconciliation and finance reporting while supporting online banking transactions and structured data implementation.
Trainee Banking Associate
NDB Bank PLC
Jan 2011 - Jan 2015 (4 years)
Supported online banking transactions and customer relationship management while gaining foundational experience in retail and operations banking.
Education
Degrees, certifications, and relevant coursework
Heriot-Watt Academy - Mount Lavinia
HND in Marketing Management, Marketing Management
2019 - 2021
Completed an HND in Marketing Management between 2019 and 2021.
St. Joseph's College
G.C.E. Advanced Level, Commerce
Activities and societies: Played cricket for St. Joseph's College.
Completed G.C.E. Advanced Level with a strong academic foundation in the commerce stream in 2010.
St. Joseph's College
G.C.E. Ordinary Level, General Secondary Education
Activities and societies: Played cricket for St. Joseph's College.
Completed G.C.E. Ordinary Level, passed with A grades in Mathematics and strong results in 2007.
Tech stack
Software and tools used professionally
Availability
Location
Sri LankaAuthorized to work in
Social media
Job categories
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