maya zoghbi

MZ

Open to opportunities

maya zoghbi

@mayazoghbi

I support e-commerce customers and build responsive WordPress websites.

What I'm looking for

I'm looking for a role where I can support customers, manage e-commerce operations, solve issues professionally, and continue applying my WordPress and digital communication skills.

I've supported e-commerce customers at Mycolors Kuwait, managing inquiries through live chat, WhatsApp, and phone calls while helping with product information, order tracking, and issue resolution.

I process and verify online orders, handle returns and exchanges, and resolve customer complaints professionally. My work combines customer support, communication, problem-solving, and e-commerce operations.

I've also built WordPress websites from scratch for Menasa and developed responsive WordPress sites for MEWS, including theme and plugin customization and functional integrations.

Earlier, I maintained accurate company records at Ayoub Computers and handled customer orders and cashier responsibilities at Al Abdallah.

Experience

Work history, roles, and key accomplishments

AC

Data Entry Specialist

Ayoub Computers

Entered and updated company data with accuracy and attention to detail. Maintained organized records and supported administrative tasks.

Data Entry Attention To Detail Record keeping Administrative Support

ME

WordPress Web Developer

MEWS

Developed responsive WordPress websites and integrated functional tools.

WordPress Web Development Responsive Design Integration Tools

ME

WordPress Web Developer

Menasa

Designed and developed WordPress websites from scratch. Customized themes and plugins and implemented integrations.

WordPress Web Development Theme Customization Plugin Development Web Integrations

MY

Customer Service Representative

Mycolors

Managed customer inquiries through live chat, WhatsApp, and phone calls. Processed and verified online orders accurately and efficiently.

Customer Service Live Chat Call Handling Order Management Problem Solving Communication Skills

AA

Operator & Cashier

Al Abdallah

Handled customer orders and managed cashier responsibilities.

Customer Service Cash Handling Order Processing

Education

Degrees, certifications, and relevant coursework

maya hasn't added their education

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Tech stack

Software and tools used professionally

WhatsApp

WordPress

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