Looking for a job

mohamad abd alsater

@mohamadabdalsater

Remote customer support and operations professional at Backstage who maintained 100+ customer records weekly and produced performance reports.

Lebanon

Message

What I'm looking for

I'm seeking remote customer support, operations, and entry-level data roles.

At Backstage, I supported customer accounts remotely, coordinating requests, follow-ups, and issue resolution. I maintained more than 100 customer records weekly and produced performance reports on requests, outstanding cases, and operational activity.

As a freelance web and application developer, I built responsive websites and translated client requirements into functional features. My projects include a public transportation route-search platform with pricing and service updates, and an e-commerce website with product filters.

Experience

Work history, roles, and key accomplishments

Freelance Web & Application Developer

Self Employed

Built and maintained responsive websites using HTML, CSS, JavaScript, PHP, and database technologies. Translated client requirements into functional features, tested, debugged, and resolved technical issues while managing client communication and project delivery independently.

HTML CSS JavaScript PHP Databases Testing Debugging Client Communication Project Delivery

Remote Operations, Customer Support & Data Coordination

Backstage

Managed 5-7 customer accounts daily, supporting approximately 5-6 customers per account and coordinating requests, follow-ups, and issue resolution. Updated and maintained 100+ customer records weekly, produced performance reports, and tracked recurring issues to ensure smooth remote operations.