May ann Manalo

I am a dedicated customer support representative with two years of experience providing excellent service in fast-paced environments. My journey in customer support has equipped me with the skills to handle inquiries, troubleshoot issues, and ensure customer satisfaction. I am passionate about delivering a positive customer experience and building strong client relationships.

In my role at Journey Ally Outsourcing and Digital Solutions, I have honed my abilities in using CRM tools and collaborating with teams to improve support processes. My proficiency in tools such as Google Workspace, MS Office, and various softphone applications has enabled me to effectively assist customers and enhance their experience. I am committed to continuous improvement and strive to exceed customer expectations in every interaction.