Mayank Gotam
@mayankgotam
Senior AI QA leader delivering secure, compliant LLM and agentic testing.
IndiaWhat I'm looking for
I’m a Senior AI QA and Test Architect with 14+ years of experience in Software Testing, Enterprise Quality Engineering, and Test Leadership across BFSI, Government Finance, Payroll, and enterprise applications. I specialize in building enterprise test strategies that validate AI-powered systems—from Agentic AI to LLMs, RAG, and MCP-based tool integrations.
At Tata Consultancy Services, I serve as an AI QA Lead and lead a cross-functional QA team of 5 members, driving end-to-end testing for Financial Reconciliation, Employee Payroll Systems (EPS), and Agentic AI applications. I established AI quality assurance practices covering LLM accuracy evaluation, hallucination detection, prompt validation, LangGraph workflows, MCP-based tool integration, SQL validation, explainability, and Human-in-the-Loop approval processes.
I also coordinate release planning, defect triage, production deployment validation, and post-release verification—helping deliver projects within agreed timelines while maintaining regulatory compliance. My approach emphasizes secure, compliant, and production-ready quality for AI systems operating in high-stakes financial domains.
Previously as a Test Lead at CIPL, I directed SIT, UAT, regression, API, database, performance, and AI model evaluation, and I owned QA strategy across the SDLC with risk-based testing, AI evaluation frameworks, and release quality gates. Earlier roles as a Test Lead and Senior Software Test Engineer strengthened my fundamentals in designing test scenarios, maintaining requirement traceability matrices (RTM), and executing functional, integration, system, smoke, and regression testing.
Experience
Work history, roles, and key accomplishments
1. Led a cross-functional QA team of 5 members, overseeing end-to-end testing activities for enterprise Financial Reconciliation, Employee Payroll System (EPS), and Agentic AI applications, ensuring high-quality and on-time project delivery.
2. Established AI quality assurance practices by evaluating LLM accuracy, hallucination detection, prompt validation, LangGraph workflows, MCP-based tool int
· Directed System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, API Testing, Database Testing, Performance Testing, and AI model evaluation, ensuring production-ready releases with minimal post-deployment defects.
· Owned the QA strategy across the Software Development Life Cycle (SDLC), defining test plans, risk-based testing approaches, automation o
· Led a QA team of 5–8 testers, planning and executing end-to-end testing activities across multiple enterprise web and client-server applications.
· Prepared test strategies, test plans, effort estimations, and release schedules while ensuring alignment with project timelines and business requirements.
· Reviewed business requirements, functional specifications, and techni
· Analyzed business requirements, functional specifications, and use cases to design comprehensive test scenarios and test cases.
· Executed Functional Testing, Integration Testing, System Testing, Regression Testing, Smoke Testing, and User Acceptance Testing (UAT) support.
· Prepared and maintained test plans, test cases, test data, and requirement traceability matrices (
Performed manual testing of web-based enterprise applications to ensure compliance with business and functional requirements. Logged, tracked, and verified software defects using defect management tools, working closely with development teams to ensure timely resolution. Executed SQL queries to validate backend data, verify business transactions, and ensure database integrity.
· Performed manual testing of web-based enterprise applications to ensure compliance with business and functional requirements.
· Logged, tracked, and verified software defects using defect management tools, working closely with development teams to ensure timely resolution.
· Executed SQL queries to validate backend data, verify business transactions, and ensure database i
Performed cross-browser and cross-platform compatibility testing to ensure consistent application behaviour. Assisted in preparing test execution reports, defect metrics, and daily status reports for project stakeholders. Supported production deployments by performing smoke testing and post-release validation to ensure application stability. Collaborated with Business Analysts, Developers, and Pro
Education
Degrees, certifications, and relevant coursework
University of Rajasthan
Bachelor of Engineering - BE, Information Technology
2003 - 2007
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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