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SARATH DOKKA

@sarathdokka

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AI QA & LLM Quality Lead optimizing reliability through automated validation frameworks.

India

Message

What I'm looking for

I want to lead AI/LLM quality engineering for FinTech and enterprise platforms—building RAG-based evaluation and automation that improves prompt reliability, reduces hallucinations, and speeds defect resolution.

I’m a Strategic QA & AI Lead with over 9 years of experience in quality architecture for AI-driven platforms and FinTech solutions. I specialize in Generative AI Quality Engineering—validating LLM outputs, mitigating hallucinations, and optimizing prompts to improve reliability. In my recent work with Purple Fabric AI and iGTB division products for ICICI Bank, I built an LLM evaluation framework that increased prompt accuracy by 80% and reduced hallucination rates by 35% on Azure OpenAI.

I’ve also automated synthetic data generation with Velocity-QA, deployed via Docker and Kubernetes into Jenkins CI/CD, reducing manual test effort by 60% and accelerating defect resolution lifecycles by 15%. As Team Lead, I supervised a distributed QA team of 6+ engineers and helped achieve a 99% test pass rate with zero critical-defect escapes to production through strong QA governance with Jira, API testing, and end-to-end validation.

Experience

Work history, roles, and key accomplishments

Current

Team Lead (Product Tester)

Current

Intellect Design Arena

Nov 2023 - Present (2 years 8 months)

Directed end-to-end quality strategy for Purple Fabric AI and iGTB products for ICICI Bank, transitioning testing to LLM Quality Engineering. Built RAGAS/DeepEval evaluation and automated Python SDET tooling (Velocity-QA) deployed to Jenkins CI/CD via Docker and Kubernetes.

Prompt Injection Testing Ragas DeepEval RAG Testing Velocity QA SDET Docker Kubernetes Jenkins CI Santander AI Payment File Injection Automation Jira

Senior Test Engineer

Hcl Technologies Ltd.

Feb 2023 - Sep 2023 (7 months)

Led functional and regression testing for international banking clients, ensuring regulatory compliance and reducing production bugs. Governed defect lifecycle in Jira and coordinated SIT across multiple banking engines and third-party interfaces.

Functional Testing Regression Testing Regulatory Compliance FLEXCUBE Universal Banking Payments Testing Jira

Senior Test Engineer

Temenos India Private Limited

Jan 2021 - Feb 2023 (2 years 1 month)

Drove end-to-end validation for global mobile banking apps on iOS and Android using Kony Visualizer, identifying critical defects before launch. Created large CASA/payment test suites within the Temenos T24 ecosystem and implemented high-velocity sanity testing for continuous build validation.

Kony Visualizer IOS Testing Android Testing Payments Testing Bitbucket Sanity Testing Test Suites

Senior QA Analyst

Yethi Consulting Pvt Ltd

Sep 2018 - Oct 2020 (2 years 1 month)

Executed end-to-end testing strategies for digital banking platforms using Tenjin Test Manager (TTM). Managed test data sets and defect lifecycle while directing functional and regression suites.

Tenjin Online Application End To End Testing Multi Currency Transaction Testing Functional Testing Regression Testing Root Cause Analysis

Application Support Engineer

Vsm Software Pvt Ltd

Apr 2017 - Sep 2018 (1 year 5 months)

Provided application support to maintain operational uptime for Syndicate Bank branches, resolving critical FLEXCUBE issues. Performed deep-dive analysis using SQL and supported code deployments and UAT phases for major releases.

Application Support SQL Queries System Downtime Reduction User Acceptance Testing (UAT)