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Kishor Shinde

@kishorshinde

Test Manager at Nekst IT who developed VeritasAI, an LLM quality platform testing safety, accuracy, and refusal.

At Nekst IT, I managed software testing for enterprise SaaS platforms across three global regions, with release governance and quality metrics that resulted in zero production-critical defects. I also designed VeritasAI, a multi-tenant platform that tests LLM responses for safety, accuracy, and refusal patterns.

Previously, I led QA at Synechron and Cognizant Technology Solutions across web application, Salesforce, NetSuite, and Microsoft Dynamics CRM work. I built automation frameworks with Selenium WebDriver, Cucumber, and TestNG, and expanded my hands-on work into AI quality assurance using Python, FastAPI, and PostgreSQL.

Experience

Work history, roles, and key accomplishments

VeritasAI Initiative

Nekst IT

Jan 2023 - May 2026 (3 years 4 months)

Designed a multi-tenant LLM QA platform for automated safety, accuracy and refusal-pattern testing across major AI providers, alongside core Test Manager responsibilities. Built reusable probe-based testing, scheduled regression and reporting capabilities using Python, FastAPI and PostgreSQL.

Python fastAPI PostgreSQL LLM Testing AI Quality Assurance Safety Evaluation Accuracy evaluation Refusal Testing Multi tenant SaaS

Test Manager

Nekst IT

Jan 2023 - May 2026 (3 years 4 months)

Led Software Test Management for enterprise SaaS platforms across 3 global regions, defining quality strategy, release governance and quality metrics/KPIs that resulted in zero production-critical defects. Owned test planning, estimation, risk-based testing, SIT, UAT, regression testing, defect management, quality reporting and release readiness.

Test Management Quality Governance Quality Metrics Release Readiness Risk Based Testing SIT UAT Regression Testing Defect Management Tricentis Tosca CI CD Resource Planning Stakeholder Management

Project Lead - Quality Assurance

Synechron

Jul 2021 - Nov 2022 (1 year 4 months)

Led QA across four parallel web-application workstreams focused on improving trade-confirmation workflows in a global banking environment. Owned the master test plan, estimates, resource planning, execution governance, quality metrics, defect trends, root cause analysis, release health and release coordination across distributed teams.

Selenium Webdriver BDD Cucumber Bitbucket CI CD Test Planning Test Estimation Resource Planning Defect Management Root Cause Analysis Release Coordination

Salesforce and NetSuite Project Lead

Cognizant Technology Solutions

May 2019 - Apr 2021 (1 year 11 months)

Led integration QA for an enterprise Lead-to-Order and Order-to-Cash transformation across Salesforce and NetSuite. Recognized as QA subject-matter expert for Salesforce-NetSuite integration and coordinated business and engineering team of 10+ business professionals across the United Kingdom and India.

Salesforce NetSuite Integration Testing Provar Test Planning Defect Triage Sprint Delivery Business Analysis

Automation Test Lead

Cognizant Technology Solutions

Mar 2016 - Apr 2019 (3 years 1 month)

Led automation across multiple web applications and Microsoft Dynamics CRM engagements. Built Selenium WebDriver, TestNG and BDD Cucumber suites with full in-scope regression coverage, reusable framework standards and CI/CD execution.

Selenium Webdriver TestNG BDD Cucumber CI CD Automation Design Code Review Training

Test Associate

Cognizant Technology Solutions

Jan 2014 - Feb 2016 (2 years 1 month)

Performed requirements analysis, manual web-application testing, test design, execution, defect management and HP ALM traceability for an enterprise insurance platform. Collaborated with business analysts and developers to resolve requirement gaps early.

Manual Testing Test Engineer Defect Management HPALM Requirements Analysis Insurance Domain