May Al
@mayal
Healthcare operations professional with 14+ years of experience across hospital, surgical, and specialty clinic environments.
CanadaWhat I'm looking for
Healthcare operations professional with 14+ years of experience across hospital, surgical, specialty clinic, and physician practice environments. My expertise includes healthcare operations, workflow optimization, EMR systems, data analysis, clinical documentation, medical record review, and medical chronology.
I have worked independently with physicians, including a two-year contract with a spine surgeon reviewing complex medical records and preparing chronological clinical summaries. I am particularly interested in remote roles in healthcare operations, healthcare technology, medical record review, medical chronology, insurance, AI/health-tech, and program coordination.
Experience
Work history, roles, and key accomplishments
Medical Office Administrator & Technical Writer
Sep 2022 - Present (3 years 11 months)
Lead operational tracking and reporting for specialty clinic programs, including referral volumes, wait times, capacity, and appointment performance. Develop workflow tracking systems and analyze clinic data to identify bottlenecks and support operational decision-making and ministry-level reporting.
Education
Degrees, certifications, and relevant coursework
Toronto Metropolitan University
Certificate, Health Care Management
2019 - 2020
Completed a certificate in Health Care Management and Leadership.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Social media
Job categories
Skills
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